Team Supervisor (Evenings & Overnights)

Wawa•Gaithersburg, MD

9d•Onsite

About The Position

The Team Supervisor is a shift leader responsible for keeping operations on track and delivering memorable customer experiences. When serving as the senior leader on site, the supervisor drives execution and makes decisions to keep the operation running smoothly. The role coordinates Associates, customers, and orders to support efficient food and beverage service, while overseeing customer interactions, Associate performance, safety and security, inventory, vendor check-ins, and cash handling. The position requires a high school diploma or GED, age 18 or older, reliable transportation, and flexible availability for various shifts, including weekends and holidays. Supervisory experience in retail, food service, or fuel industries is a plus. Associates may opt into a four-day work week. The hourly pay range is $20.50–$27.75, commensurate with position, experience, and location, with a $2.00 shift differential for hours worked between 12 a.m. and 6 a.m.

Requirements

High school diploma or GED equivalent.
Must be at least 18 years old.
Reliable transportation.
Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
Ability to communicate effectively, solve problems, and build relationships.

Nice To Haves

Supervisory experience in retail, food service, or fuel industries.

Responsibilities

Handle customer inquiries, gather feedback, and support positive customer interactions.
Coordinate Associates, customers, and orders to provide efficient and effective food and beverage service.
Provide direction, feedback, and recognition to Associates to support productivity and performance.
Enforce safety, security, and store policies, including crisis management protocols.
Manage inventory, stock levels, vendor check-ins, and cash handling procedures.
Drive shift execution and make decisions to keep operations running smoothly when serving as the senior leader on site.