Team Supervisor

Pacific Clinics•Los Angeles, CA

4d•Onsite

About The Position

The Team Supervisor coordinates and supervises 6-8 case managers, housing staff, peers, Family Specialists, Behavior Specialists, Family Finders, LVNS, LPTs, Clubhouse and/or other staff as assigned by the Program Director. Coordinates cases with the Department of Mental Health (DMH) and in some counties Behavioral Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.

Requirements

Bachelor's degree and one (1) or more years relevant experience working with chronic and severe mental illness including one (1) or more years of supervisory experience or demonstrated experience leading and/or coordinating the work of other staff, or equivalent combination of education and experience (two years of relevant experience equals one year of education)
Bilingual skills in the appropriate language for the Clinics' clients may be required by some programs and/or areas served.

Responsibilities

Ensures that all supervisees provide a wide array of quality services within their scope of practice to assist consumers in reaching their optimum level of functioning and improved quality of life.
Ensures staff includes a consumer and family-centered approach to services in all treatment activities.
Ensures that case management service plans address impairments and strengths and are consistent with the consumer's diagnosis.
Ensures that consumers receive access to timely services including crisis intervention.
Participates in the recruitment, selection, hiring and training of program staff.
Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
Participates in the development of program policies and procedures.
Performs chart reviews consistent with Agency's and Division's requirements.
Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
Ensures program productivity and latency standards are met through ongoing supervision addressing barriers as they arise.
Attends all Agency meetings and in-service trainings as required.
Collaborates and consults with community partners to ensure consumers' needs are met.
In some counties, supports community outreach and engagement efforts within the program and the region.
Provides after-hours on-call crisis response/consultation.
Works with the treatment team to provide appropriate coordinated care services to clients and their families.
Attends and participates in staff meetings to provide input towards program development and staff training.
Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
Reports to work on time and maintains reliable and regular attendance.
Models Pacific Clinics' approach, mission and core values in all communication and correspondence
Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served.
Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.