Specialist, Team Relations

Hyundai Mobis•Ellabell, GA

19h•Hybrid

About The Position

The Team Relations Specialist acts as a liaison for all Team Members, receiving and effectively handling Team Member concerns and escalating them to the appropriate level of action. This position will provide recommendations for addressing issues and concerns, as well as helping to resolve conflicts in the workplace, which may require conducting investigations.

Requirements

Bachelor’s Degree in Human Resources, Business, or related field OR High school diploma or equivalent plus 4 or more years of experience in Human Resources, Customer Service/Relations, or a related field
Knowledge of Federal and State employment laws and regulations
Ability to conduct legally defensible investigations leading to a resolution of employee complaints.
Ability to interpret company policies and procedures and to ensure fair and consistent administration.
Proficient with Microsoft Word, Excel, and PowerPoint
Excellent communication, organization, and interpersonal skills

Nice To Haves

Master’s Degree in Human Resources, Business or related field
Professional HR Certification (SHRM-CP or PHR)

Responsibilities

Always maintain professional behavior and demeanor, creating a positive working environment and leading by example.
Identify training needs and training gaps in the organization by conducting an annual training needs analysis.
Assists in resolving Team Members' concerns and gauges Team Member morale daily.
Ensures that management is aware of any issues and concerns in the work environment by communicating daily with the Team Relations Manager.
Ensures uniform application of MOBIS policies through internal audits and investigations, reporting issues to department supervisors, and escalation of issues to the appropriate management team.
Advocates for the treatment of all Team Members in a way that is fair and consistent with MOBIS policy.
Provides guidance and support to the department Management Team when addressing a Team Member’s work performance or behavior that may require corrective action investigations.
Serves as a liaison to acquire needed information for Team Members or to arrange meetings with the appropriate personnel.
Assists in training Team Members and Management on company policies and procedures.
Creates and presents various presentations and reports as requested.
Assists with administrative, communication, and safety issues.
Adheres to and interprets MOBIS policy, which may include conducting training.
Complies with and promotes safety in the workplace, including attendance at safety meetings as well as conducting safety meetings when necessary.
All other duties as assigned.