Team Nurse - Belmont, MA - Primary Care

Beth Israel Lahey Health•Belmont, CA

12d•$32 - $55•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. As a Team Nurse in Primary Care, you will act in compliance with nursing philosophy, practice standards, and qualifications. You will collaborate with physicians and midlevel providers in providing direct healthcare to patients, evaluating client outcomes and condition changes. Your role will involve communicating and documenting teaching and follow-up care with patients, ensuring they understand the plan/instructions. You will also communicate pertinent patient information and findings to providers, associate nursing peers, and other caregivers in a timely manner. This position requires triaging telephone inquiries, reviewing lab results and diagnosis testing, and assuring written patient notification of test results, missed appointments, and abnormal study follow-up when appropriate. You will also arrange referrals to ancillary services and demonstrate competency in office testing, phlebotomy, and assisting providers with procedures. Maintaining and supervising the integrity of departmental logs, reviewing and comprehending Department of Public Health and Welfare information, and completing informational forms are also key responsibilities. You will recognize signs and symptoms of child and domestic abuse and report accurately, while maintaining stock of client education materials and reviewing new material available. In this role, you will follow hospital and departmental policies, subscribe to the hospital’s mission statement, code of ethics, and standard of conduct. You will handle all work-related information confidentially, respecting patient privacy. Treating customers with courtesy and compassion, responding to requests in a timely manner, and working effectively with team members to meet changing needs and deliver customer-oriented and cost-effective care are essential. Demonstrating initiative and creativity to continuously improve services and processes, and planning, organizing, and rendering care for neonate, pediatric, adolescent, and geriatric patients are also part of the role. You will perform work responsibilities while staying in compliance with all applicable laws, rules, and regulations and uphold the Hospital Compliance Plan. Patient safety is paramount, involving taking telephone and verbal orders accurately, using only accepted abbreviations, using two unique patient identifiers prior to treatment or transport, consistently using sharps devices as designed, complying with Isolation Guidelines and wearing appropriate personal protective equipment, and consistently complying with CDC Handwashing Guidelines.

Requirements

Knowledge of nursing process, theories, and clinical expertise related to patient care, normally acquired through the completion of a nursing training program at an NLN accredited school of nursing.
Current registration in the Commonwealth of Massachusetts.
Interpersonal skills to interact with patients, families, and a multidisciplinary team of healthcare personnel to resolve complex problems.
Able to acquire, through training programs and continuing education, technical knowledge related to the area.
Computer skills required.

Responsibilities

Act in compliance with nursing philosophy, practice standards, and qualifications.
Collaborates with physicians and midlevel providers in providing direct healthcare to patients. Evaluates client outcomes and condition changes.
Communicates and documents teaching and follow-up care with patients. Documents patients’ understanding of plan/instructions.
Communicates pertinent patient information and findings to providers, associate nursing peers, and other caregivers in a timely manner.
Triages telephone inquiries, reviews lab results and diagnosis testing, and assures written patient notification of test results, missed appointments, and abnormal study follow-up when appropriate. Arranges referrals to ancillary services.
Demonstrates competency in office including testing, phlebotomy, and assists physician/midlevel provider with procedures.
Maintains and supervises the integrity of departmental logs.
Reviews and comprehends Department of Public Heath and Welfare information and recommendations for prophylaxis, treatment, and reporting of communicable diseases. Completes informational forms such as premarital and WIC. Recognizes signs and symptoms of child and domestic abuse and reports accurately.
Maintains stock of client education materials. Reviews new material available.
Follows hospital and departmental policies with special attention to safety, dress, attendance and punctuality, and display of ID badge. Subscribes to hospital’s mission statement, code of ethics, and standard of conduct.
Handles all work-related information in a confidential manner, as outlined in Confidentiality Policy B.91. Recognizes and respects each patient’s rights to privacy, and understands that this is protected by statue. Understands that looking up patient information not needed for job duties is prohibited and is grounds for immediate dismissal.
Treats customers with courtesy and compassion and responds to requests in a timely manner.
Works effectively with members of the team so that they meet constantly changing needs and deliver care that is customer oriented and cost effective.
Demonstrates initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that that affect quality.
Plans organizes and renders care for neonate, pediatric, adolescent, and geriatric patients within an assigned area.
Performs work responsibilities while staying in compliance with all applicable laws, rules, and regulations. Understands and agrees to uphold the Hospital Compliance Plan.
When taking a telephone order, writes the order on the Doctor’s Orders, reads the order back to the MD and document as a TORB.
When taking a verbal order, repeats the order back to the MD prior to implementing the order and documents as a VORB.
Uses only accepted abbreviations when documenting in the medical record.
Uses two unique patient identifiers prior to treatment or patient transport.
Consistently uses sharps devices as designed to prevent injury.
Complies with Isolation Guidelines; wears appropriate personal protective equipment as required by specific patient precautions.
Consistently complies with CDC Handwashing Guidelines. Cleans hands before and after patient contact, or contact with patient environment.