Team Nurse -Jamaica Plain-Family Medicine

Beth Israel Lahey Health•Boston, MA

2d•$32 - $55•Onsite

About The Position

The Team Nurse works in an outpatient primary care or family medicine practice in Jamaica Plain, providing direct patient care and serving as a clinical resource for the practice. In a team-based model, the nurse collaborates with primary care providers to coordinate patient-centered care, support transitions between levels of care, and help patients improve their health. The role also supports the safety, effectiveness, and efficiency of care by delegating appropriate clinical and administrative functions to Medical Assistant staff and educating and training staff and patients. The position coordinates clinical management across the continuum of care, including preventive care, chronic disease management, care coordination, telephonic triage, follow-up after emergency department visits and inpatient discharges, and nursing visits such as Annual Wellness Visits and Chronic Care Management. The nurse provides medication and vaccine administration, INR management and teaching for patients taking Coumadin, wound care, point-of-care testing, and other nursing activities under provider direction. The role documents care in the Electronic Health Record, coordinates tests and specialty referrals, monitors follow-up on abnormal results, and manages clinical supplies, equipment, and biologic specimens. The Team Nurse provides oversight and education to unlicensed staff, including Medical Assistants, Certified Nursing Assistants, and nursing students. The position follows organizational requirements for patient privacy, patient safety, adverse-event reporting, and mandatory annual training. This benefit-eligible position is available full- or part-time; the stated schedule is 40 hours per week, Monday through Friday.

Requirements

Graduate of an accredited nursing program.
Registered Nurse license or Licensed Practical Nurse registration required.
Basic Life Support certificate required.
CPR certification.
1–3 years of related work experience, including at least 1–3 years in a clinical setting; primary care experience is preferred.
Ability to coordinate patient care in an outpatient setting as part of a team of clinical and non-clinical staff.
Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications; ability to produce complex documents, perform analysis, and maintain databases.
Ability to provide care to young adults ages 16–30, middle-aged adults ages 30–60, and elderly patients ages 60 and older.
Ability to communicate effectively in written and spoken English with staff, patients, families, and external customers.
Ability to provide professional, respectful, service-oriented customer care and remain calm in stressful situations.

Nice To Haves

Bachelor's degree in Nursing preferred.
Primary care experience preferred.

Responsibilities

Coordinate and facilitate quality clinical management of a broad outpatient population across the continuum of care.
Collaborate with providers to identify preventive care needs, evidence-based chronic disease management, and care coordination needs.
Provide general and focused health education and work with patients to identify and monitor self-management goals.
Coordinate care with community-based providers and follow up on emergency department visits and inpatient discharges.
Assist providers with examinations, treatments, and procedures as needed.
Provide telephonic triage and assessment, education, collaboration, and coordination of healthcare and community resources.
Provide direct patient care, including Annual Wellness Visits and Chronic Care Management visits.
Manage INR and provide teaching for patients taking Coumadin using a standardized protocol.
Administer vaccines and medications by prescribed routes and according to BIDHC medication administration guidelines; provide medication education as appropriate.
Perform nursing activities under provider direction, including wound care and point-of-care testing.
Document patient care accurately and promptly in the Electronic Health Record.
Schedule tests and specialty care referrals as ordered by providers.
Monitor and ensure follow-up of abnormal test and imaging results under provider direction.
Oversee clinical supply and equipment inventory and ordering as needed.
Ensure safe, accurate, and clinically appropriate collection, storage, and processing of biologic specimens.
Provide oversight and delegation to unlicensed staff, including Medical Assistants, Certified Nursing Assistants, and nursing students.
Provide ongoing education and training to practice staff and maintain clinical knowledge and skills through consultation, literature review, and formal and informal education, including CEUs.
Maintain compliance with organizational mandatory annual training.
Ensure patient health information is used only for treatment, payment, and operations purposes.
Follow patient safety practices and promptly report adverse patient events and near misses to the BIDHC Risk Management Department.