TEAM MGR BRANCH OPS

Owens & Minor•Colorado Springs, CO

1d•$60,000 - $61,931•Onsite

About The Position

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.

Requirements

Proven work experience as a team leader or supervisor.
In-depth knowledge of performance metrics.
Good PC skills, especially MS Excel.
English (reading, writing, verbal)
Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Nice To Haves

Degree in management or training in team leading is a plus.

Responsibilities

Delegate tasks and set deadlines.
Oversee day-to-day operation.
Monitor team performance and report on metrics.
Perform quality checks on individual work performance, identify training needs, and provide coaching.
Ensures team members complete order processing using current tools, processes and technology.
Oversees engagement of patients and referral sources in order status, ensuring timely follow-up as needed.
Responsible for front desk reception area and the supervision of Branch Coordinators.
May assist in implementing new policies and programs.
May assist Sales when necessary to maintain contact with major accounts and key referral sources within branch territory.
Performs other duties as required.
Provides direction and guidance in work assignments.
Provides timely coaching and feedback to staff.
Ensures work assignments are completed accurately, efficiently and timely.