Team Member-Black Bear Diner

LV Petroleum•West Wendover, NV

4h•Onsite

About The Position

Join our team at Black Bear Diner, a part of LV Petroleum in our fast-paced travel center, and play a vital role in providing exceptional dining experiences to our guests. As a Team Member, you will be responsible for delivering outstanding customer service while ensuring that our restaurant runs efficiently and smoothly.

Requirements

Strong interpersonal and communication skills to interact positively with guests and team members.
Ability to work in a fast-paced environment and multitask effectively.
Basic math skills for handling cash and processing transactions.
Must have a flexible schedule that includes availability on weekends and holidays.
A passion for the restaurant industry and providing excellent service to customers.

Nice To Haves

Previous experience in a restaurant or customer service role is preferred but not required.

Responsibilities

Greet and seat guests in a friendly manner, ensuring they feel welcomed from the moment they enter.
Take accurate orders and relay them to the kitchen while providing recommendations on menu items.
Serve food and beverages promptly, ensuring proper presentation and adherence to quality standards.
Handle cash transactions accurately, process payments, and manage the cash register.
Maintain cleanliness and organization in the dining area, kitchen, and restroom facilities, following health and safety regulations.
Assist in restocking supplies and maintaining inventory as needed.
Work as part of a cohesive team to provide exceptional service during peak hours.
Address customer complaints and feedback in a courteous manner, ensuring customer satisfaction.