Team Member (COPY TEMPLATE BEFORE USING)

Playa Bowls•Clarkston, MI

11d•Onsite

About The Position

Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, with a mission to bring superfruit bowls to the masses using fresh, high-quality ingredients and providing a fantastic in-store brand experience. Starting from humble beginnings, Playa Bowls has grown into a 300+ unit operator and franchisor, adding over 70 locations in 2024 and targeting 90 new locations in 2025. This rapid growth has created an opportunity for an individual to contribute to the brand's expansion.

Requirements

Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
Proven ability to remain flexible in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
Collaborates effectively with team, fostering a positive and productive work environment
Skilled at prioritizing tasks to meet customer demands during peak hours
Ability to handle customer concerns or operational challenges with assistance from management calmly and effectively
Ensuring accurate orders and maintaining food presentation standards

Nice To Haves

Passion for superfoods, healthy living, and fruit
Appreciation for food puns

Responsibilities

Maintain a clean, organized, and welcoming environment throughout the shop
Manage time effectively to complete all tasks and responsibilities efficiently
Foster a positive and friendly atmosphere for both guests and fellow team members
Ensure food quality by checking for consistency, flavor, and overall presentation
Prepare ingredients and assemble bowls, smoothies, and other menu items with care and accuracy
Operate the point-of-sale (POS) system to take and process customer orders
Answer customer questions and address concerns in a friendly and helpful manner
Accurately take and assemble customer orders in a timely manner
Restock supplies, replenish condiments, and assist with inventory management as needed
Communicate any inventory shortages or product concerns to the supervisor promptly
Represent and embody the Playa Bowls mission, purpose, and core values in every interaction