Team Member (Auntie Anne's Coral Springs - Coral Springs, FL)

FRESH DINING CONCEPTS LLCCoral Springs, FL
Onsite

About The Position

A Team Member is responsible for the preparation and presentation of Auntie Anne’s and/or Cinnabon products to the guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC.

Requirements

  • 0-1 years of experience in the food service industry or equivalent retail experience.
  • Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.
  • Basic math and basic reading skills.
  • Ability to understand and carry out oral and/or written instructions in English and request clarification when needed.
  • Strong guest focus with excellent people skills; including positive can-do attitude and quick learner.
  • Availability to work shifts.
  • Ability to develop and maintain effective working relationships with co-workers.
  • Compliance with all health and sanitation laws and regulations.
  • Ability to test products by taste, color, and smell.

Nice To Haves

  • Experience in computer, smart phones, iPads, retail handhelds, and POS systems.
  • General knowledge and understanding of the food industry or retail operations preferred, but not required.

Responsibilities

  • Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt).
  • Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.
  • Prepare specialty pretzels or other brand products for Cinnabon.
  • Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
  • Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.
  • Prepare drinks and bag orders using appropriate health and safety measures.
  • Exhibit a friendly, and courteous attitude toward guests and co-workers.
  • Host, greet, and serve guests with a smile, and take orders.
  • Assertively and professionally suggest and upsell to increase the company’s profitability and check average.
  • Operate the point-of-sale system efficiently with minimum voids and accurately make change.
  • Serve and provide samples to potential guests.
  • Set up equipment, utensils, and supplies for opening.
  • Break down, clean, and put away equipment, utensils, and supplies at closing.
  • Perform cleaning and maintenance procedures as directed by the team member in charge of the shift.
  • Always comply with uniform policy and company hygiene/appearance standards.
  • Maintains regular and consistent attendance and punctuality.
  • Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)
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