Maryville Team Member FT

CHAMPION XPRESS CAR WASHMaryville, MO
$15 - $16Onsite

About The Position

This position is accountable for the following KPIs Values: Excellence, Hard work, Stewardship, Difference, and Community. The basic job duties for this position include being knowledgeable on property safety and layouts, what not to wash, and tunnel equipment. The Team Member will greet guests, safely guide and load vehicles, use a bug prep gun, remove mud, perform safety inspections, make key adjustments to car wash equipment, know E-Stop locations, handle tunnel incidents, and be responsible for the vacuum service process. They will also participate in the nightly close down checklist, engage with guests using the 4 Steps of Service, be knowledgeable on 3 Single Wash packages, inform guests about Memberships, present the company's 'Difference', train new Team Members, and aid in member visit success rate. This includes License Plate Recognition/RFID sticker reads, communicating vehicle information and equipment retracts to the crew, observing the vacuum area for guest satisfaction, and being knowledgeable on membership management. The Team Member must be fluent in the LEAP Conflict Resolution process, complete daily shift reports, maintain a clean facility, learn to safely open and close the car wash with leadership, safely use ladders, engage the e-stop while cleaning, and gain backroom safety and equipment knowledge. They must adhere to all company policies, procedures, safety standards, and codes of conduct, and follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals. Assistance in cleaning the facility, including equipment, walls, trench, vacuums, trash cans, and the lot, is required. Willingness to work in all weather conditions and ability to lift up to 50 lbs. are necessary. The role requires being on your feet 100% of the day and working outside. Attendance at all mandatory training sessions, team meetings, and cleaning sessions is expected.

Requirements

  • Knowledgeable on property safety and layouts
  • Knowledgeable of what not to wash
  • Knowledgeable of tunnel equipment
  • Knowledgeable on E-Stop Locations
  • Knowledgeable on 3 Single Wash packages
  • Able to lift up to 50 lbs.
  • On your feet 100% of the day and outside
  • Willing to work in all weather conditions (cold,hot,wet,rain,snow)

Nice To Haves

  • License Plate Recognition//RFID sticker reads
  • Is fluent in the LEAP Conflict Resolution process
  • Knowledgeable on membership management

Responsibilities

  • 100% Vehicles Prepped and Loaded Safely
  • 100% Daily Operational Tasks Completed
  • Greet guest as they approach the car wash tunnel
  • Safely guide and load each vehicle per size
  • Use bug prep gun to properly prepare vehicles for wash process
  • Remove mud in wheel wells when appropriate
  • Perform safety inspection of vehicles before wash
  • Make key adjustments to car wash equipment
  • Handle tunnel incidents effectively and safely
  • Responsible for vacuum service process
  • Participate in the nightly close down checklist
  • Engage with each guest using the 4 Steps of Service
  • Informs all retail guests about Memberships
  • Able to present our Difference
  • Train new Team Members on approved training modules
  • Aid in member visit success rate.
  • Communicates key vehicle information and equipment retracts to crew
  • Vacuum area observance for guest satisfaction
  • Complete daily shift report to document shift performance
  • Maintains clean, organized car wash facility
  • Learn how to safely open and close the car wash with leadership
  • Safely use ladders and engage e-stop while cleaning
  • Learn backroom safety and equipment knowledge
  • Adhere to all company policies, procedures, safety standards and codes of conduct
  • Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
  • Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
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