About The Position

The Team Member brings SKIMS to life for customers by creating a positive, inclusive, and elevated store experience. The role is customer-focused and involves serving and styling customers, sharing product knowledge, and helping customers find suitable products. Team Members work across different store zones in a fast-paced environment and contribute to store goals while supporting a collaborative team culture.

Requirements

  • Must be at least 18 years old.
  • Available on weekdays and weekends, including Saturday and Sunday.
  • At least 14 hours of open availability across Saturday and Sunday.
  • Available for at least one closing shift across Saturday and Sunday.
  • Available for three closing shifts.
  • Passion for customer service and a genuine desire to help others.
  • Ability to work efficiently and professionally in a fast-paced, premium retail environment.
  • Strong communication skills and a proactive, solutions-oriented approach.
  • Eagerness to learn and grow; openness to feedback, training, and new responsibilities.
  • Must be able to stand, remain physically active, move around all areas of the store, and be accessible to customers for 100% of the scheduled shift.
  • Ability to bend, reach, stretch, lift, carry, and move items weighing up to 40 pounds regularly throughout the shift.
  • Does not want to be an influencer.

Nice To Haves

  • Previous experience in retail, service, or hospitality is a plus but not required.
  • A fan of SKIMS, its products, and its values.

Responsibilities

  • Greet customers warmly and create inclusive, personalized, elevated experiences that reflect SKIMS’ mission and values.
  • Learn product stories, sizing, and fit to support customers and build trust.
  • Use professional communication, body language, and selling behaviors to maintain a premium brand experience.
  • Keep the sales floor stocked, clean, and organized, including during busy periods.
  • Use company tools, resources, and team support to prioritize customers and respond calmly to changing situations.
  • Remain flexible and work in different store zones as needed.
  • Accept coaching and feedback, adapt to change, and seek opportunities to improve.
  • Help meet store goals by using tools and training resources and supporting the customer experience.
  • Maintain high standards of consistency and accountability.
  • Communicate professionally, listen actively, and contribute to a supportive, trusting team culture.
  • Collaborate, take initiative, and foster an inclusive environment for customers and Team Members.
  • Champion SKIMS’ mission through inclusivity, product knowledge, and a passion for helping others.

Benefits

  • Generous employee discount
  • Paid sick time
  • Mental health resources
  • Career development opportunities
  • Hands-on product, service, and operational training
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