Team Member (Auntie Anne's East Town Mall - Madison, WI)

FRESH DINING CONCEPTS LLC • Madison, WI

2d • Onsite

About The Position

Our Mission: To create moments of joy through fresh baked favorites and unforgettable guest experiences. Your Role: Bring that mission to life—one pretzel at a time. Known for our iconic freshly baked pretzels, Auntie Anne’s delivers crave-worthy treats that make everyday moments better. We’re looking for enthusiastic, dependable Team Members to join our pretzel team and help create those feel-good experiences for every guest. If you enjoy working with people, love a fast-paced environment, and take pride in great service, we’d love to meet you!

Requirements

• Must be 18 years or older
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required (if applicable by location)
• Ability to stand, bend, lift, and stay active throughout your shift
• Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
• Basic math skills and comfort using POS systems
• Ability to taste test products for quality
• Strong teamwork and customer service skills
• Food handler certification (current or ability to obtain within 30 days)
• Comfortable using smartphones, tablets, and register systems

Nice To Haves

• 0–1 year of food service or retail experience preferred, but not required
• High school diploma or equivalent experience preferred

Responsibilities

• Welcome guests with friendly, upbeat service
• Prepare, bake, and serve Auntie Anne’s products to brand standards
• Operate registers and handle cash accurately
• Keep the store clean, stocked, and organized
• Work together with your team to deliver excellent guest experiences
• Follow all food safety, sanitation, and operational guidelines

Benefits

• Flexible scheduling with 20–40 hours per week
• Free on-duty shift meals
• Employee discounts on Auntie Anne’s favorites
• Paid training—no prior experience required
• Opportunities to grow into leadership roles
• Free uniforms
• health insurance
• life insurance
• 401(k)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED