Team Member (Part Time) - Stanford Shopping Center

Skims•Palo Alto, CA

1d•Onsite

About The Position

Team Member (Part Time) SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop-culture. We are looking for Team Members to join us in advancing the industry forward. The Team Member role is responsible for bringing SKIMS to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. You must be 18 years of age or older to apply for this role. As a Team Member you: Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations. Take on opportunities and challenges with a sense of urgency and high energy. Show pride in your work and takes ownership of your own performance. Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring. Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others.

Requirements

Experience in retail, sales or the service industry
A passion for helping others and enjoys being a part of a team
The ability to multi-task and pivot quickly while working in a fast paced and ever-changing environment.
Have exceptional communication skills and are comfortable receiving feedback
Ambition to learn and grow from others.
A fan of SKIMS our product, and our values
Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds.
Have a minimum of 12 hours of availability per week that supports the needs of the business, including: nights, weekends, and holidays as well as overtime where applicable.
Must regularly stand and move around all areas of the store and be accessible to customers.
Must be 18 years of age or older to apply for this role.

Nice To Haves

Does not want to be an influencer

Responsibilities

Leverage product knowledge to actively sell and style our products and offer fit advice, including bra fitting (training will be given)
Introduce and educate our customer about our Brand’s mission, values, and ethos.
Have a customer-first mindset when working with customers.
Show up to shifts on time with a can-do attitude.
Be flexible through shift to work in multiple zones while effectively communicating with your team.
Process purchases, returns and exchanges.
Keep your store clean and tidy and maintain store presentation.
Process, organize, and prepare inventory.
Restock sales floor throughout the day.
Deliver an exceptional customer experience
Drive sales and engagement
Store operations and presentation
Collaboration and communication
Personal accountability and professionalism
Adaptability
Policy compliance