Team Member - Dave's Hot Chicken

Dave's Hot Chicken•Muncie, IN

About The Position

The Team Member at Dave's Hot Chicken performs assigned tasks in guest service, food preparation, restaurant cleanliness, and teamwork. The role involves working productively in a fast-paced environment, maintaining a fast speed of service, interacting with guests, and collaborating with other team members to complete tasks. Team Members follow safety and security procedures and perform other duties assigned by the Restaurant Management Team.

Requirements

Must be at least 16 years old.
Ability to work nights, weekends, holidays, and opening and closing shifts.
Ability to stand for long periods and work in a fast-paced environment.
Ability to bend, stoop, and comfortably lift 50–75 lbs.
Ability to work in close quarters and around heat.
Effective communication with teammates and the Restaurant Management Team.
Excellent time-management skills.
Reliable transportation to work.
Telephone or another reliable method of communicating with the Restaurant Management Team and teammates.

Nice To Haves

Current student status or a high school diploma/GED is preferred.

Responsibilities

Follow the DHC Training Program to learn new skills, duties, and responsibilities.
Follow rules and direction from the Restaurant Management Team.
Tell the immediate Supervisor when additional training, guidance, or practice is needed.
Understand how job responsibilities affect guests, the team, and restaurant operations and success.
Greet guests, record orders, serve food and beverages with a consistently positive and helpful attitude, and answer questions.
Work with other team members to prepare menu items according to cooking instructions, safety procedures, and sanitary requirements.
Communicate with team members and management to resolve interpersonal issues as needed.
Use kitchen machinery and equipment, including ice cream dispensers, fryers, and warmers.
Maintain restaurant cleanliness by clearing tables, sweeping and mopping floors, washing, sanitizing, and disinfecting kitchen utensils and high-touch areas, and servicing restrooms.
Handle guest concerns and complaints professionally and calmly in accordance with restaurant policy.
Wear a uniform and follow the DHC Uniform Policy to maintain a neat and tidy appearance.
Follow company food, cash, and cost-control guidelines and use products, supplies, and equipment effectively.
Understand performance expectations and be aware of performance results.
Maintain a positive attitude and commitment to guest satisfaction while carrying out duties.