Ft Lupton Team Member PT
About The Position
This position is accountable for the following KPIs Values: Excellence, Hard work, Stewardship, Difference, and Community. The Team Member is responsible for ensuring 100% of vehicles are prepped and loaded safely and 100% of daily operational tasks are completed. Key duties include greeting guests, safely guiding vehicles, preparing vehicles for the wash, performing safety inspections, making equipment adjustments, handling tunnel incidents, managing the vacuum service process, and engaging with guests using the 4 Steps of Service. The role also involves informing guests about memberships, training new team members, and assisting with member visit success rates. Additionally, the Team Member will observe the vacuum area for guest satisfaction, complete daily shift reports, learn to safely open and close the car wash, and adhere to all company policies and safety standards. This role requires willingness to work in all weather conditions and the ability to lift up to 50 lbs, being on your feet 100% of the day and outside.
Requirements
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Knowledgeable on E-Stop Locations
- Knowledgeable on 3 Single Wash packages
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Willing to work in all weather conditions (cold,hot,wet,rain,snow)
- Able to lift up to 50 lbs.
- On your feet 100% of the day and outside
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning.
Nice To Haves
- License Plate Recognition//RFID sticker reads
Responsibilities
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Informs all retail guests about Memberships
- Train new Team Members on approved training modules
- Aid in member visit success rate.
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
