Chick Fila Team Member

OHM Concession Group•Pensacola, FL

6h•Onsite

About The Position

Team Members exist to “Win Hearts Every Day” by serving guests with care, excellence, and a spirit of servanthood. They embody our core values of professionalism, work ethic, integrity, and servanthood, while creating memorable guest experiences through operational excellence and 2nd Mile Service. Working at a OHM is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

Requirements

Ability to lift up to 50 pounds without restriction
Ability to stand and move for up to 8 hours per shift without restriction
Ability to work in all conditions, whether inside or outside per OSHA guidelines
Consistently follow all Chick-fil-A Pathway training and operational procedures
Perform duties in compliance with food safety, workplace safety, and sanitation standards
Operate in a fast-paced, high-energy environment while maintaining professionalism
Effective communication and teamwork skills
Reliable means of transportation
Meet availability requirements
Dependable transportation
MUST BE ABLE TO PASS A BACKGROUND CHECK

Nice To Haves

No prior experience required; all training provided

Responsibilities

Carry out Chick-fil-A Vision to Invest, Impact and Influence
Deliver Operational Excellence: prepare craveable food, provide fast & accurate service, and maintain a clean, welcoming environment
Practice the Core 4: make eye contact, share a smile, speak with a friendly tone, and always say “My Pleasure”
Go the 2nd Mile by creating moments of care—personalizing service, anticipating needs, and delighting guests
Engage in Guest Recovery using the HEARD model (Hear, Empathize, Apologize, Resolve, Delight)
Actively support teammates, show respect, and contribute to a positive, uplifting work environment