Team Member - The Coffee Bean and Tea Leaf + Bakery

Star ConcessionsDFW Airport, TX
Onsite

About The Position

The Team Member is responsible for learning and performing all parts of the business, including kitchen duties such as using ovens, grills & fry stations, food prep, cashier duties, cleaning, and providing excellent customer service. Star Concessions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

  • Ability to lift 30-50 pounds.
  • 100% attendance expectation with the exception of approved time-off requests.
  • Ability to stand and walk 100% of the time during the scheduled shift.
  • Ability to be productive all hours of the scheduled shift and work in a fast-paced, sometimes stressful environment.
  • Ability to stand in one place for several hours.
  • Ability to reach above the shoulders and bend all hours of the shift.
  • Ability to ambulate through the entire square footage of the store assigned and/or airport as well as the employee parking lot.
  • Completed application.
  • Two valid forms of original government-issued ID.
  • Original documents only — no pictures or copies.
  • Availability for same-day fingerprinting/background check.

Responsibilities

  • Greet each guest with a friendly, respectful, and welcoming demeanor.
  • Provide assistance with their orders and ensure a positive dining experience.
  • Learn and perform duties at the grill and fry stations.
  • Ensure all food is prepared according to established recipes and quality standards.
  • Assist with food prep tasks, including chopping vegetables, preparing sauces, and ensuring all ingredients are fresh and properly stored.
  • Follow all company cash policies, cash audits, and cash accountability.
  • Accurately ring up all items for every guest.
  • Maintain cleanliness of the kitchen, dining, and cashier areas.
  • Clean up spills immediately and ensure a tidy environment.
  • Follow procedures for ordering, receiving, and storing supplies.
  • Report any discrepancies to the manager on duty.
  • Follow all safety protocols and guidelines to ensure a safe working environment.
  • Report any maintenance or safety issues to the manager on duty immediately.
  • Treat all co-workers with respect.
  • Lead by example every day and follow all other critical policies, including INTEGRITY, CUSTOMER SATISFACTION, and EFFICIENCY.
  • Maintain a professional and crisp image, adhering to guidelines on tattoos, piercings, hair color, hairstyles, makeup, facial hair, acrylic fingernails, nail polish, jewelry, and uniform cleanliness.
  • Ensure hair is properly restrained if shoulder-length or longer.
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