Team Member (Cinnabon Louis Joliet Mall - Joliet, IL)
About The Position
Our Mission To create moments of joy through warm, fresh-baked treats and exceptional guest experiences. Your Role Bring our mission to life by creating memorable experiences for every guest, every day. Known for our world-famous cinnamon rolls and irresistible baked goods, Cinnabon creates sweet moments that keep guests coming back. We're looking for reliable, enthusiastic Team Members who take pride in delivering excellent service, preparing quality products, and contributing to a positive team environment. If you enjoy working with people, thrive in a fast-paced environment, and are committed to providing outstanding guest experiences, we'd love to meet you.
Requirements
- Must be 18 years of age or older
- Reliable transportation and consistent attendance
- Flexible availability, including evenings, weekends, and holidays as business needs require
- Demonstrated commitment to punctuality, including arriving on time, prepared, and ready to begin work at the scheduled start of each shift
- Dependable attendance record with the ability to consistently meet scheduled shifts
- Ability to proactively communicate scheduling conflicts, emergencies, or absences in accordance with company policies
- Strong work ethic and commitment to being dependable, accountable, and team-oriented
- Ability to follow company policies, procedures, and brand standards
- TB clearance required (if applicable by location)
- Basic math skills and confidence using point-of-sale systems
- Ability to stand, bend, lift, and remain active throughout a shift
- Comfortable working in warm and cold environments, including around ovens, prep areas, and walk-in coolers
- Demonstrates honesty, integrity, accountability, reliability, and a willingness to learn and grow
Nice To Haves
- Previous food service, restaurant, retail, or hospitality experience preferred, but not required
- Strong communication, teamwork, and guest service skills
- Food Handler Certification (current or ability to obtain within 30 days of hire)
- High school diploma or equivalent preferred
- Comfortable using smartphones, tablets, and store technology systems
Responsibilities
- Welcome guests with friendly, energetic, and professional service
- Prepare, bake, and serve Cinnabon products according to brand standards
- Deliver accurate orders and provide an exceptional guest experience
- Operate registers and handle cash, payments, and transactions accurately
- Maintain product quality, cleanliness, and food safety standards
- Keep the bakery clean, stocked, organized, and guest-ready
- Arrive on time, in proper uniform, and ready to work for every scheduled shift
- Maintain reliable attendance and follow established call-out procedures
- Take ownership of assigned responsibilities and complete tasks with attention to detail
- Support teammates during busy periods and work collaboratively to achieve store goals
- Follow all company policies, procedures, and brand standards
- Demonstrate accountability, professionalism, and a positive attitude every shift
Benefits
- Competitive pay
- Flexible scheduling
- Free on-duty shift meals and employee discounts
- Paid training and development opportunities
- Advancement opportunities available
- Free uniforms
- Health insurance
- Life insurance
- Paid time off
- 401(k) plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
