Seasonal Team Member

Michaels Stores • San Diego, CA

11d • $18 - $21 • Onsite

About The Position

The Seasonal Team Member provides friendly customer service, helps customers shop and locate products, and delivers a fast, friendly checkout experience. The role includes cash handling, explaining rewards and credit card programs, assisting with online order fulfillment, unloading trucks, stocking merchandise, and maintaining store recovery and in-stock standards. Team Members support safety and shrink-prevention programs, follow company procedures and policies, and interact with others respectfully. The position also includes cross-training in custom framing sales and production, along with other duties as assigned.

This role is based in a public retail store. Public areas are climate controlled, though some stock rooms may not be; assigned duties may involve outdoor cart retrieval or truck unloading. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants must be at least 16 years old and satisfy applicable legal requirements.

Requirements

• Must be at least 16 years old.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience is preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote company vision and values, and serve as a positive role model.
• Cross-train in custom framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, subject to position and eligibility.
• Employee Assistance Program.
• Medical coverage, subject to position and eligibility.
• Dental coverage, subject to position and eligibility.
• Vision coverage, subject to position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed