Team Member Services Coordinator

Greenheck GroupTulsa, OK
Hybrid

About The Position

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things. Your Opportunity: As a Team Member Services Coordinator for Greenheck Group you will be responsible for providing support and coordination in the consistent and effective application of Human Resources policies, procedures, and practices. The main responsibility will be to provide gold standard customer service to all team members. This includes providing tier 1 assistance to team members, assistance with payroll related items to supervisors, and processing requests from HR following documentation in a consistent manner to keep processes in-line with company policies.

Requirements

  • 2-4 years of relevant work experience in human resources required.
  • 2 Year / Associate Degree in Human Resources or a related field of study or equivalent years of job experience required.

Nice To Haves

  • 4 Year / Bachelor Degree in Human Resources or a related field of study preferred.

Responsibilities

  • Provide administrative support to the HR department including, but not limited to: entering reviews and reprimands, administration of the company uniforms, I-9 tracking, unemployment paperwork, and entering time off requests.
  • Provide tier 1 support to team members in the areas of payroll, benefits, compensation, Worker’s Compensation, and policy.
  • Assist with I-9 Compliance including filing and auditing.
  • Track and maintain timely response to unemployment claims.
  • Assist with employee file maintenance in our electronic filing system.
  • Assist with internal transfers, promotions, and termination paperwork.
  • Work with team members nearing retirement.
  • Act as a resource to employees by answering questions regarding human resources or labor relations related topics.
  • Assist in the documentation of company policies, procedures, and practices.
  • Assist HR management team in the areas of compensation and benefits, employee relations, and training and development.
  • Perform miscellaneous clerical functions and special projects as assigned.
  • Back-up to reception area.

Benefits

  • Health & Family Support
  • Financial Security
  • Learning & Development
  • Rewards & Recognition
  • Wellbeing & Mental Health
  • Work-Life Balance
  • Fun Perks
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