Team Member PT
About The Position
This position is accountable for the following KPIs Values: Excellence, Hard work, Stewardship, Difference, and Community. The basic job duties for this position include being knowledgeable on property safety and layouts, what not to wash, and tunnel equipment. The Team Member will greet guests, safely guide and load vehicles, use a bug prep gun, remove mud, perform safety inspections, make key adjustments to car wash equipment, and be aware of E-Stop locations. They will handle tunnel incidents effectively and safely, be responsible for the vacuum service process, and participate in the nightly close down checklist. Additionally, they will engage with guests using the 4 Steps of Service, be knowledgeable on single wash packages, inform guests about Memberships, present the company's 'Difference', and train new Team Members. They will aid in member visit success rate, manage License Plate Recognition/RFID sticker reads, communicate key vehicle information and equipment retracts to the crew, and observe the vacuum area for guest satisfaction. The Team Member must be knowledgeable on membership management and fluent in the LEAP Conflict Resolution process. They will complete the daily shift report, maintain a clean and organized car wash facility, and learn how to safely open and close the car wash with leadership. This role involves safely using ladders, engaging the e-stop while cleaning, and learning backroom safety and equipment knowledge. Adherence to all company policies, procedures, safety standards, and codes of conduct is required. They will follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals and assist in cleaning the facility, including equipment, walls, trenches, vacuums, trash cans, and the lot. Willingness to work in all weather conditions and ability to lift up to 50 lbs. are necessary. The position requires being on your feet 100% of the day and working outside. Attendance at all mandatory training sessions, team meetings, and cleaning sessions is expected.
Requirements
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Knowledgeable on E-Stop Locations
- Knowledgeable on 3 Single Wash packages
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Learn backroom safety and equipment knowledge
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
- Willing to work in all weather conditions (cold,hot,wet,rain,snow)
- Able to lift up to 50 lbs.
- On your feet 100% of the day and outside
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning.
Nice To Haves
- License Plate Recognition//RFID sticker reads
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
Responsibilities
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Informs all retail guests about Memberships
- Able to present our Difference
- Train new Team Members on approved training modules
- Aid in member visit success rate.
- License Plate Recognition//RFID sticker reads
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
