Team Member (Front of House)

Toastique•Washington, DC

2d•Onsite

About The Position

Toastique is a fast-casual cafe specializing in gourmet toast, espresso, cold-pressed juices, smoothies and bowls. The Front of House Team Member is responsible for delivering an exceptional guest experience. As the face of Toastique, FOH team members create a welcoming environment while ensuring efficiency, accuracy and strong customer engagement. The responsibilities listed below are some key responsibilities but not limited to those only. All team members are expected to be cross trained and flex positions based on the volume of the store.

Requirements

Minimum 18 years old
Minimum 1 year of restaurant or hospitality experience
Maintain regular and consistent attendance and punctuality.
Ability to work flexible hours that may include early mornings, afternoons, weekends and/or holidays.
Meet store expectations and standards by following food and beverage recipe guides, cash handling procedures, food safety & uniform guidelines.

Responsibilities

Greet every guest with a positive, friendly, and energetic attitude.
Accurately communicate and answer guest questions regarding menu items/ingredients.
Create a welcoming and engaging environment
Ensure every guest feels acknowledged and valued
Accurately take and repeat orders for clarity
Manage multiple orders while staying organized and composed
Keep all FOH areas clean, stocked, and visually appealing
Maintain dining areas, restrooms, and service standards
Complete Opening and closing procedures done accurately and during allotted time frame
Adhere to all food safety standards
Assist with restocking, light prep and merchandising items.
Support team members during busy periods by making toast, smoothies, bowls, espresso, dishes etc.
Communicate clearly with BOH and Leadership regarding the shift