Team Member Experience Partner

Southland Trailers • Lethbridge, AB

1d • Onsite

About The Position

We build trailers. You'll build the experience of everyone who builds them. This role owns the full team member experience journey at Southland - from the day someone's hired to the day they leave, and everything that shapes how their time here actually feels. That means building the hiring bar before a job gets posted, catching safety problems before they repeat, knowing who's stalled out on their growth before they quit over it, and staying close enough to the plant floor to act on what's really going on, not just survey it.

Requirements

• Notices when something feels off for a team member before anyone tells them.
• Can walk a plant floor and talk to a welder and a plant manager in the same ten minutes, without changing who they are.
• Takes it personally when someone has a bad experience on their watch.
• Sees hiring, safety, growth, and belonging as one experience, not four separate lanes.
• Does not say 'That's not my job'.
• Is comfortable with ambiguity and does not require clear lanes.
• Understands that a form filed or a survey sent does not mean the job is done.
• Is comfortable working in Lethbridge and spending real time on the floor.
• Wants full ownership of the team member experience at their plant.
• Wants a direct line to leadership.
• Is driven, curious, and wants to grow with a company that's going places.

Responsibilities

• Own the full team member experience journey.
• Build the hiring bar before a job gets posted.
• Catch safety problems before they repeat.
• Identify team members who are stalled in their growth.
• Stay close enough to the plant floor to act on what's really going on.
• Run the day-to-day operations including safety, HR support, and timesheets.
• Build real relationships with plant team members and Coaches.
• Form a point of view on where the experience is weakest and what matters most to fix first.

Benefits

• Strong Pay with regular performance reviews
• Real Growth — training, development, and advancement opportunities
• Compressed Workweek
• A Culture That Has Fun — Social Club events like wing nights, hockey games, family events, BBQs, bowling, and more
• Benefits That Matter — comprehensive coverage for you and your family
• RRSP Matching
• Hot Food On Site — fresh breakfast, lunch, and snacks in our in-house cafeterias

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed