Team Manager

DelRicht Research • New Orleans, LA

3d • $70,000 - $80,000 • Onsite

About The Position

DelRicht Research is seeking a Team Manager to lead its data team and keep operations running smoothly. The manager will organize and prioritize work, help the team meet goals, and ensure accurate, timely work as study demands change. Applicants may come from service, retail, logistics, or other industries; healthcare or clinical research experience is not required.

The role includes setting performance expectations, tracking KPIs, coaching and reviewing team members, supporting recruitment and onboarding, coordinating training, maintaining workflows and administrative records, and reinforcing data quality and audit readiness in collaboration with Quality Assurance and Study Management. The manager will follow recurring quality issues through to resolution and verify that improvements are sustained.

This is a full-time, onsite position in Uptown, New Orleans, working Monday through Friday, 8 a.m. to 5 p.m. The stated schedule is 40+ hours per week. Compensation is $70,000–$80,000. The position is not available for hybrid or remote work.

Requirements

• At least one year of people management experience.
• At least three years of professional work experience.
• A bachelor's degree from an accredited college or university.
• Ability to set clear expectations, give constructive feedback, and help people reach their goals.
• Strong organization and comfort with administrative work, attention to detail, and care for accuracy.
• Clear communication, good judgment, and ability to work through everyday problems while managing multiple priorities.

Nice To Haves

• Healthcare, clinical research, or clinical data entry experience.
• Experience managing individual contributors.

Responsibilities

• Plan and prioritize daily workloads to meet volume targets and deliver accurate, timely work as study demands change.
• Set clear performance expectations, track KPIs, and hold team members accountable for quality and productivity through regular coaching and performance reviews.
• Support recruitment, onboarding, and day-to-day management of permanent and contract team members.
• Coordinate training to strengthen data entry skills, address performance gaps, and prepare team members for greater responsibility.
• Maintain organized workflows and accurate administrative records, adapting daily routines as workloads and technology change.
• Reinforce data quality and audit readiness in daily work, partnering with Quality Assurance and Study Management teams to identify and address issues.
• Follow recurring quality problems through to resolution, coordinate targeted training with other departments, and check that improvements hold.

Benefits

• Medical, dental, and vision insurance.
• Short-term and long-term disability coverage.
• Generous paid time off that grows throughout a career with the company.
• 401(k) with discretionary match and profit sharing.
• Quarterly performance bonus plan with clearly defined goals and earning potential.
• Professional development and continued career growth opportunities.
• No nights or weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager