Team Manager

Panera Bread•Onalaska, WI

About The Position

The Team Manager is part of the bakery-cafe’s leadership team and helps run successful shifts, develop team members, and uphold the standards guests expect. The role focuses on delivering excellent food and service, building lasting guest relationships, and helping the team meet goals for sales, speed, order accuracy, and guest experience. The Team Manager also supports hiring, trains the team on food safety, and contributes to a culture of warmth, belonging, growth, and trust. Flexible hours, including nights and weekends, are required in a fast-paced environment with shifting priorities. Any offer is conditional on the results of a background check.

Requirements

  • Must be at least 18 years old.
  • Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
  • ServSafe certification or ability to obtain certification.
  • Flexible availability, including nights and weekends.
  • Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
  • Ability to stand and walk for up to 6 hours.
  • Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
  • Offer is conditional upon the results of a background check.

Nice To Haves

  • At least 1 year of restaurant management experience is preferred.

Responsibilities

  • Ensure guests are delighted by the quality of food, service, and staff.
  • Build engaging relationships that encourage long-term guest loyalty.
  • Lead, manage, coach, motivate, and develop team members to achieve goals for sales, speed, order accuracy, and guest experience; recognize their achievements.
  • Participate in interviewing and selecting team members.
  • Train the team in food safety standards and ensure those standards are maintained.
  • Help build a culture of warmth, belonging, growth, and trust.
  • Model Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.

Benefits

  • Competitive pay and eligibility for quarterly bonuses
  • Free on-shift meals and unlimited fountain beverages
  • Paid vacation, sick time, and holidays
  • Medical, dental, vision, and life insurance
  • Pet insurance
  • 401(k) with match available
  • Career advancement and leadership development opportunities
  • Tuition discounts
  • Perks and rewards for team members
  • Team member assistance program
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