Team Manager Quality

TVH•Olathe, KS
•Onsite

About The Position

TVH is seeking a dynamic, results-driven Quality Team Manager to lead a Quality Assurance technical team of approximately 15 employees and drive operational excellence. The role focuses on fostering an inclusive, high-performance culture, optimizing quality processes, and aligning operational standards with modern quality frameworks. The manager leads and develops team members, conducts regular performance evaluations, and drives workflow improvements and adoption of modern quality standard operating procedures. The role maintains and optimizes process controls aligned with ISO 9001 or equivalent quality management systems. It oversees daily First Article Inspections, Incoming Receiving Inspections, Non-Conforming Product tracking, and Customer Quality Complaints; coordinates with P&P, Logistics, and Sales to resolve technical issues and quality escalations; and tracks KPIs and presents actionable quality metrics to senior leadership. The position is based in Olathe, Kansas. TVH describes its culture as people-centric, welcoming, collaborative, and supportive of professional development, with the resources and stability of a global company.

Requirements

  • Strong track record as an empathetic leader and people manager, with effective coaching, team-building, and conflict-resolution capabilities.
  • Adaptability and flexibility, a strong sense of responsibility and initiative, and a drive to learn and grow in the role.
  • Demonstrated experience working within or managing processes under ISO 9001 or a similar quality management system.
  • Strong analytical mindset and proven experience in root cause analysis and using quality metrics to drive continuous improvement.
  • Excellent interpersonal and communication skills; ability to collaborate constructively across departments as a reliable and discreet team player.
  • Solid understanding of quality inspection protocols, precision measurement tools, and technical documentation, including print evaluation and tolerances.
  • Excellent organizational, time-management, and planning skills, with resilience in a dynamic environment.

Nice To Haves

  • Familiarity with industrial equipment, off-road machinery, and/or replacement parts.

Responsibilities

  • Lead, mentor, and empower team members to help them reach their potential.
  • Conduct regular performance evaluations.
  • Identify opportunities to streamline workflows, eliminate bottlenecks, and adopt modern quality standard operating procedures.
  • Maintain, enforce, and optimize process controls aligned with ISO 9001 or equivalent quality management systems.
  • Oversee daily First Article Inspections, Incoming Receiving Inspections, Non-Conforming Product tracking, and Customer Quality Complaints.
  • Conduct regular team briefings.
  • Collaborate with P&P, Logistics, and Sales to resolve technical issues, address vendor and customer quality escalations, and maintain supply chain integrity.
  • Track KPIs, evaluate departmental productivity, and deliver actionable quality metrics to senior leadership to drive performance targets.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Onsite health clinic
  • Dollar-for-dollar 401(k) match up to 6%
  • Onsite preschool
  • Onsite full-service restaurant
  • Onsite gym
  • Regular team events
  • Professional development opportunities, including LinkedIn Learning and in-house and external training programs
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