Team Manager Quality

TVH • Olathe, KS

3d • Onsite

About The Position

TVH is seeking a dynamic, results-driven Quality Team Manager to lead a Quality Assurance technical team of approximately 15 employees and drive operational excellence. The role focuses on fostering an inclusive, high-performance culture, optimizing quality processes, and aligning operational standards with modern quality frameworks.

The manager leads, mentors, and develops team members, conducts performance evaluations, and supports change and continuous improvement by streamlining workflows, eliminating bottlenecks, and adopting modern quality standard operating procedures. The role maintains and optimizes process controls aligned with ISO 9001 or equivalent quality management systems to support product compliance, consistency, and continual improvement.

The position oversees daily First Article Inspections, Incoming Receiving Inspections, Non-Conforming Product tracking, and Customer Quality Complaints, and conducts regular team briefings. It collaborates with P&P, Logistics, and Sales to resolve technical issues, address vendor and customer quality escalations, and maintain supply chain integrity. The manager tracks KPIs, evaluates departmental productivity, and provides actionable quality metrics to senior leadership.

The role is based at TVH headquarters in Olathe, Kansas. TVH describes itself as a global parts specialist serving material handling, industrial vehicle, construction, and agricultural equipment markets.

Requirements

• Demonstrated leadership, coaching, team-building, and conflict-resolution capabilities.
• Adaptability, flexibility, responsibility, initiative, and willingness to learn and grow in the role.
• Experience working within or managing processes under ISO 9001 or similar quality management systems.
• Strong analytical skills and experience with root cause analysis and quality metrics.
• Excellent interpersonal and communication skills, discretion, and constructive cross-department collaboration.
• Understanding of quality inspection protocols, precision measurement tools, and technical documentation, such as print evaluation and tolerances.
• Strong organizational, time management, and planning skills, with resilience in a dynamic environment.

Nice To Haves

• Familiarity with industrial equipment, off-road machinery, and/or replacement parts.

Responsibilities

• Lead, mentor, and empower team members; conduct regular performance evaluations.
• Identify opportunities to streamline workflows, eliminate bottlenecks, and adopt modern quality standard operating procedures.
• Maintain, enforce, and optimize process controls aligned with ISO 9001 or equivalent quality management systems.
• Oversee daily First Article Inspections, Incoming Receiving Inspections, Non-Conforming Product tracking, and Customer Quality Complaints.
• Conduct regular team briefings.
• Partner with P&P, Logistics, and Sales to resolve technical issues, handle vendor and customer quality escalations, and maintain supply chain integrity.
• Track KPIs, evaluate departmental productivity, and deliver actionable quality metrics to senior leadership.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Onsite health clinic
• Dollar-for-dollar 401(k) match up to 6%
• Onsite preschool
• Full-service onsite restaurant
• Onsite gym
• Regular team events
• Professional development opportunities, including LinkedIn Learning and in-house and external training programs
• Opportunity to grow personally and professionally in a dynamic scale-up environment backed by a global company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed