Team Manager - Coastal

Big Bend Hospice•Crawfordville, FL

1d•$85,000 - $90,000•Onsite

About The Position

Big Bend Hospice is seeking a full-time RN Team Manager for our Coastal team. This position manages clinical resources for the Big Bend Hospice interdisciplinary team (IDT) and determines the daily utilization of staff and resources. Enhances clinical practice of the team by performing as a role model, mentor, instructor, and resource person.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite or related software.
Ability to meet field work schedules.
Ability to manage physical demands and emotional stress of workload.
Able to remain calm and troubleshoot/handle patient/family crisis situations.
Able to perform each and every one of the responsibilities described to continue at-will employment with Big Bend Hospice.

Responsibilities

Primary clinical and administrative resource for the Interdisciplinary Team [IDT]
Determines the daily utilization of IDT staff
Appropriately triage clinical calls to IDT members
Provides coverage/assistance to team members as needed and as patient acuity dictates to ensure continuity of care to all patients on the team
Participates in the team responsibility of providing 24-hour/day, 7-day/week patient care as needed
Participates in clinical on-call staffing as needed
Promotes adherence to Big Bend Hospice [BBH] policies and procedures.
Recommends alternate approaches to patient care as indicated
Obtains report and monitors ongoing assessments of physical, psychological, social and spiritual needs of the patient, family and patient caregiver and initiates appropriate intervention or referral in collaboration with IDT.
Provides education to IDT members regarding symptom control, case management, BBH, community, and financial resources
Enhances the clinical practice of IDT staff by performing as a role model, mentor, instructor and resource person
Administers direct care to select patient, as deemed appropriate, to maintain own clinical competence and/or to access patient requirements and to provide modeling for staff
Assists in determining the appropriate financial classification for patients throughout their continuum of care; i.e., hospitalizations, respite, nursing home placement, revocations, etc.
Responsible for daily operations of Interdisciplinary Team (IDT)
Schedules on-call staffing
Plans, organizes and coordinates IDT, including weekly IDT meetings
Maintains current patient Kardex at all times
Prepares the IDT agenda.
Collaborates with other departments, On-Call Nurse and Admissions, to ensure all patient/family care needs are met
Communicates in a clear and accurate manner.
Provides constructive feedback and resolves conflict directly.
Assists others to improve group communication skills
Assists in providing assessment, planning, implementation and evaluation of team goals
Incorporates joint decision-making and unified goal achievement into IDT practice
Demonstrates respect and understanding for all clinical disciplines required for quality patient care
Responsible for Oversight of Staff Performance and Development
Recognizes, reinforces and enhances the role of all disciplines in the IDT.
Promotes professional development of all members of the IDT.
Assists in reviewing patient care documentation and providing on-site clinical supervisory visits to identify strengths and areas of development for the RN/LPN, Home Health Aides [HHA] and Homemakers [HMKR].
Assists team members in collecting data related to monitors identified
Provides data and findings for reporting to CQI Committee
Assists in the development of team-based education programs for the improvement of patient care
Gathers written input to the evaluation of IDT staff from the respective discipline coordinator, i.e. FSC, Spiritual Care or Music Therapy
Encourages staff to pursue certification and actively attend professional organization meetings
Engages Actively in Professional and Leadership Development
Identifies specific career goals that are consistent with team goals and BBH mission.
Accountable for completion of goals at yearly evaluation.
Actively participates in a professional organization
Demonstrates self-motivated professional and personal development by assuming responsibility for continued learning
Pursues own professional growth through attendance at required in-services, i.e. safety, infection control, and Right to Know law