TEAM LEADER

To Go Stores

33d•Onsite

About The Position

The Team Leader is responsible for ensuring the fulfillment of processes established by To Go Stores and/or wholesalers. This role involves supervising the execution of tasks assigned to Team Members in both the cashier and sales areas. The Team Leader assists in inventory management, sales budget adherence, expense control, inspections, and audits, as well as compliance with state and federal regulations (including OSHA, EPA, and JCA). They also oversee merchandise purchasing, assist the manager and assistant manager in ensuring all sales-impacting services are functioning correctly, and communicate issues related to employees, inventory, technical matters, and customer service. Additionally, the Team Leader helps cover shifts when necessary, provides prompt and courteous customer service, handles customer situations, prepares required company reports (such as the 24-hour report, competitor surveys, cash reconciliations, and lottery reconciliations), maintains store cleanliness and organization, keeps sales areas stocked with merchandise, changes gasoline prices when required, and ensures effective merchandise rotation in both sales and stockroom areas. The Team Leader also performs essential tasks and responsibilities of team members.

Requirements

Knowledge of established processes by To Go Stores and/or wholesalers.
Ability to supervise Team Members in cashier and sales areas.
Understanding of inventory management, sales budgets, expenses, inspections, and audits.
Knowledge of state and federal regulations (OSHA, EPA, JCA).
Skills in supervising merchandise purchases.
Ability to ensure sales-impacting services are functioning correctly.
Communication skills for reporting employee, inventory, technical, and customer service issues.
Flexibility to cover work shifts.
Customer service skills, including handling customer situations.
Ability to prepare company reports (24-hour report, competitor surveys, cash reconciliations, lottery reconciliations).
Organizational and cleaning skills for store areas.
Ability to stock sales areas with merchandise.
Willingness to change gasoline prices.
Knowledge of effective merchandise rotation.
Ability to perform essential tasks and responsibilities of team members.

Responsibilities

Responsible for the fulfillment of established processes by To Go Stores and/or wholesalers.
Supervises the execution of work assigned to Team Members in the cashier and sales areas.
Responsible for assisting in inventory management, sales budget, expenses, inspections, and audits, as well as compliance with state and federal regulations (including OSHA, EPA, and JCA).
Oversees and assists in supervising merchandise purchases and ensures all sales-impacting services are functioning correctly.
Communicates issues related to employees, inventory, technical matters, and customer service.
Assists the Store Manager and Assistant Manager in covering work shifts when necessary.
Provides prompt and courteous customer service and handles customer situations.
Prepares required company reports, such as the 24-hour report, competitor surveys, cash reconciliations, and lottery reconciliations.
Maintains store areas clean and organized, and keeps sales areas stocked with merchandise.
Responsible for changing gasoline prices when required.
Responsible for effective merchandise rotation in the sales area and stockroom.
Performs essential tasks and responsibilities of team members.