Full-Time Team Leader
About The Position
In Brentwood, Tennessee, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $19.93 per hour! This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary. In Tennessee, if the average hourly earnings of a Full Time Team Leaders are less than $17.50 per hour in a two-week pay period, Jeni's will add the difference to the person’s paycheck so that their average hourly earnings reach $17.50 per hour for that pay period. Jeni’s Splendid Ice Creams is searching for a Full Time Team Leader to join our Brentwood team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.
Requirements
- Full-time presence with night and weekend availability
- Passion for customer service and exemplary role model
- Energetic, positive, and skillful communicator
- Strong work ethic, great judgment, and good heart
- Calm under pressure and handles adversity with grace
- Master of daily operations and delegation
- Committed to the well-being of their shop team, their community, and the environment around them
- Reliable and predictable attendance
Responsibilities
- Leading shifts
- Performing limited executive functions, including inventory management and handling deposits
- Acting as coaches and role models for the shop team
- Being experts in all on-the-line operations and service functions
- Training and coaching Ambassadors
- Communicating up to leadership
- Ensuring shifts run smoothly while providing world-class customer service
Benefits
- Competitive hourly rate + tips
- Full-time hours
- Paid time off and holidays
- 4% match on 401k contributions after 3 months of employment
- A one-month paid sabbatical after 3 years of continuous service
- Annual paid day to volunteer for a non-profit organization that matters to you
- 50% discount at Jeni’s Scoop Shops and online
- Career development toward Shopkeeper Apprentice and beyond
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
