Team Leader- Garden City
About The Position
The Team Leader acts as the right-hand to the management team, helping run daily operations and keeping the Wing Shack energy high. This role requires a hospitality-driven and guest-centered approach, with a focus on leading, training, and motivating team members to uphold Wing Shack’s standards of service, food quality, and cleanliness. Responsibilities include assisting with scheduling, onboarding new hires, delivering excellent customer service, monitoring inventory, overseeing cash handling, and maintaining a clean and safe restaurant environment. The Team Leader may also step into the manager role when needed to ensure smooth operations.
Requirements
- Minimum 18 years of age
- Eligible to work in the United States
- Reliable transportation plan to and from shifts as scheduled
- Availability that aligns with company and restaurant needs (nights, weekends, holidays as required)
- Able to perform all essential job functions as detailed in training and job description
- 2–3 years of restaurant experience required.
- 1-3 years of restaurant leadership required.
- Experience in both front-of-house (service) required.
Nice To Haves
- Demonstrated leadership experience in food service, hospitality, or retail preferred
Responsibilities
- Lead, train, and motivate team members to uphold Wing Shack’s standards of service, food quality, and cleanliness.
- Assist with scheduling, shift planning, and ensuring adequate coverage during peak times.
- Support the onboarding of new hires and provide ongoing coaching and development.
- Deliver excellent customer service, resolving guest concerns quickly and professionally.
- Help monitor inventory, place orders, and ensure proper food and beverage storage.
- Oversee cash handling, deposits, and accurate POS procedures.
- Maintain a clean, safe, and compliant restaurant environment in accordance with company, local, and federal guidelines.
- Step into the manager role when needed to keep operations running smoothly.
Benefits
- Competitive pay with growth potential
- Fun, energetic culture where team members are valued
- Discounted meals
- Opportunities for growth in a dynamic, expanding team
- Tips
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
