Team Leader, Vote Processing

TMX Group•Toronto, ON

2d•CA$60,000 - CA$65,000•Hybrid

About The Position

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. Ready to be part of the action? This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON.

Requirements

Minimum 3 years experience as a Team Lead (in Financial or Banking industry an asset)
Experience with end of year performance reviews
Leadership and great communication skills

Nice To Haves

Experience with Google Suite
Experience loading and tabulating proxy votes
Canadian Securities Course (CSC)
Bilingual (English and French)

Responsibilities

Responsible for review, audit, and timely submission of month-end expenses and revenue reporting for each team.
Conduct team meetings, open discussions, and 1:1 meetings with direct reports.
Work independently with users to identify weaknesses and risks with current manual processes
Prepare year-end annual performance reviews of direct reports and provide management feedback.
Lead key projects and implement new procedures that maximize the efficiency of the team, and reduce overtime hours.
Submit job requisitions and be responsible for hiring talent that affects TMX performance.
Provide professional opinion and documentation on staff transitions (promotions, staff transitions, terminations).
Assist with the identification of training needs and provide training to team members
Oversee workflow and monitor and support staff in the performance of their responsibilities.
Provide process/compliance accountability by submitting incident reports and attending DCO/DRO meetings.
Handle inquiries and escalations and ensure measures are in place to prevent recurrences.
Update senior management about any current or potential problems.
Minimum of quarterly meetings with direct reports (additional if/when required).
Weekly meetings with Team Leads to be updated on team performance and review and/or address concerns/challenges.
Weekly meetings with teams as required.
Identify and implement/propose productivity and procedural improvements that will result in cost savings and/or improved services.
Responsible for assessing business unit compliance with applicable regulatory requirements and fulfilling the requirements of the DCO mandate.
Work with the developer(s) and subject matter experts to establish the functional and technical vision and analyze the tradeoff between timing, usability, and performance requirements.
Work with IT teams to develop systems for more proficient productivity.
Coordinate the implementation of any new or revised Policies and Procedures for Client Management.
Ensure Team Leads are aware of BCP and communication is transferred to their teams.
Ensure team members follow departmental policies and procedures, and participate in the development and implementation of standards, procedures, and controls in the area.
Host training sessions and oversee preparation of Annual Audit files; Liaise with internal and external auditors to ensure processes and documentation are in line with regulator expectations