Team Leader - Social Worker - Withdrawal-Management

Vancouver Coastal Health • Vancouver, BC

22h • Onsite

About The Position

Within the context of a client and family-centred framework and continuum based care model and in accordance with established standards of professional practice and the vision and values of the organization, the Team Leader, Withdrawal Management is responsible to oversee and coordinate the delivery/daily activities of the designated Substance Use program. Provides supervision to staff, plans and implements therapeutic Substance Use programs/services for clients with complex Substance Use issues; ensures services provide a high standard of care and promotes interdisciplinary practice and collaboration. Evaluates services to ensure program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives. With support from the Operations Manager, utilizes human resources policies and procedures to recruit and select staff. Develops workflows, policies and procedures. Coordinates care and facilitates case planning. Coordinates requests for vacation, education and leaves of absence. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Requirements

• Current full registration with the British Columbia College of Social Workers.
• Master of Social Work from an accredited School of Social Work.
• Five (5) years recent related experience providing mental health and Substance use clinical services in community based settings for designated program and/or including three (3) years post masters supervisory leadership experience or equivalent.
• Valid BC Driver’s License.
• Broad knowledge of systems thinking as it related to social work process.
• Broad knowledge of other health disciplines and their role in healthcare.
• Broad knowledge of research methodology.
• Broad knowledge of counselling skills and clinical practice models.
• Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
• Demonstrated experience and ability to conduct social and psychosocial assessments.
• Comprehensive knowledge of mental illness and Substance use issues including current trends, best practices and modalities of treatment.
• Demonstrated knowledge of withdrawal-management models and interventions.
• Broad knowledge of mental health, primary care and substance use service delivery system, service mandates, referral guidelines, legislation and government policies.
• Demonstrated ability to conduct mental health and substance use assessments, and to provide treatment planning and case coordination.
• Demonstrated ability to be flexible and open to a range of substance use treatment modules on the continuum of harm reduction including abstinence.
• Demonstrated ability to plan, implement, facilitate and evaluate group programs, as applicable.
• Demonstrated ability to function as an effective team leader, motivator, coach/mentor, and team member within a multidisciplinary setting.
• General of knowledge Trauma Informed Practice and Harm Reduction approaches and Strengths-based care.
• Demonstrated ability to promote Indigenous Cultural Safety.
• Demonstrated ability to provide competent and culturally safety care in a variety of settings and with diverse populations.
• Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
• Demonstrated ability to provide clinical and administrative supervision and consultation.
• Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
• Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and/or guide others in resolution of conflict issues.
• Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
• Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
• Demonstrated ability to set priorities, organize work, and meet deadlines.
• Demonstrated ability to work effectively with community partners and with individuals from diverse backgrounds.
• Demonstrated ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.

Responsibilities

• Oversee and coordinate the delivery/daily activities of the designated Substance Use program.
• Provide supervision to staff.
• Plan and implement therapeutic Substance Use programs/services for clients with complex Substance Use issues.
• Ensure services provide a high standard of care and promotes interdisciplinary practice and collaboration.
• Evaluate services to ensure program/service needs are met.
• Liaise with key stakeholders on the achievement of program goals and objectives.
• Utilize human resources policies and procedures to recruit and select staff (with support from the Operations Manager).
• Develop workflows, policies and procedures.
• Coordinate care and facilitate case planning.
• Coordinate requests for vacation, education and leaves of absence.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Manager