Team Leader - Service Worker - SMHC

Winnipeg Regional Health Authority • Selkirk, MB

12d • Onsite

About The Position

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position OverviewThe Support Services Team Leader is responsible for the overall management and supervision of all staff and operations assigned to their respective team/area ensuring all phases of their operations meet policies, procedures and standards.

Under the general direction of the Manager of Support Services, the incumbent is responsible for the administration, coordination, implementation and evaluation of high-quality services required by patients and staff at the Selkirk Mental Health Centre including: cleaning, laundry, food preparation and delivery, building and equipment maintenance, interdepartmental mail delivery, procurement, inventory management, and storage for their respective buildings.

This is a front line leadership position, which requires maintaining effective interpersonal relationships with a diversity of staff at all levels and segments within the organization such as Dietitians, Program Managers, Coordinators of Patient Services, financial staff, human resources staff, pharmacy staff, Fire Safety Officer, Workplace Safety and Health Officer, Quality & Risk Manager, Redevelopment Coordinator, health inspectors, vendors, retailers and other divisions of government/government agencies to coordinate patient care needs.

Knowledge of labour relations and conflict resolution is essential.

Operational planning regarding staffing and budgetary responsibilities is also important.

Requirements

• Several years' experience working in a health care service delivery environment.
• Extensive knowledge and experience in building cleaning/maintenance, food service, linen/laundry service, materials acquisition/storage, and transportation services.
• At least one year experience in a leadership/supervisory role.
• Knowledge of labour relations and conflict resolution.
• Exceptional verbal, written, and interpersonal communication skills.
• Experience using Microsoft Office (i.e. Outlook, Word and Excel).
• Strong organizational and time management skills to set priorities and meet deadlines.
• Demonstrated ability to foster positive work relationships in a team environment under minimal supervision.
• Ability to make independent decisions.

Nice To Haves

• Experience working with or around mentally ill individuals.
• Post-secondary education in a related field.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Overall management and supervision of all staff and operations assigned to their respective team/area.
• Ensuring all phases of operations meet policies, procedures and standards.
• Administration, coordination, implementation and evaluation of high-quality services required by patients and staff.
• Managing cleaning, laundry, food preparation and delivery, building and equipment maintenance, interdepartmental mail delivery, procurement, inventory management, and storage for their respective buildings.
• Maintaining effective interpersonal relationships with a diversity of staff at all levels and segments within the organization.
• Coordinating patient care needs with various departments and external agencies.
• Operational planning regarding staffing and budgetary responsibilities.

Benefits

• Shared Health values and supports employment equity and workplace diversity.
• Accommodations are available upon request during the assessment and selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree