Team Leader Security-1

Southeast HealthDothan, AL
1dOnsite

About The Position

This position serves to lead a team of security personnel, using IT systems for access control, site patrolling, emergency responses, report generating, incident investigation, and all other standard security duties in the protection of persons and properties of Southeast Health. The person in this role assists in distribution of daily duty roster, daily briefings/roll call, and holiday management. Team Leader assists to enforce compliance with policies, procedures and protocols of local, federal, state laws as well as Southeast Health facility standards. Team Leader assists in the audit of security practices, and processes.

Requirements

  • High school diploma or equivalent
  • One (1) year experience as senior level officer, Taser or Control Device Certification
  • Maintain current Taser or Control Device Certification
  • Knowledge of investigative procedures
  • Training and knowledge of appropriate hands on and verbal de-escalation.
  • Demonstrates proper body mechanics when confronted by persons on Southeast Health property.
  • Ability to maintain a high level of confidentiality
  • Ability to operate in stressful environments while maintaining a high level of professionalism
  • Valid Alabama state driver’s license
  • Ability to operate company owned vehicles for department and organizational needs and must meet the following age requirement: 1. If transporting more than just self in the vehicle – must be at least twenty-five (25) years old, 2. If transporting ONLY self in vehicle – must be at least twenty-one (21) years old.
  • Complies with the state and federal traffic rules and regulations; observing safe driving techniques.
  • Ability to operate two-way radios while using communication codes for discretion.
  • Ability to operate and log calls through dispatch system for tracking department statistics.
  • Ability to respond and record events using department report writing standards for all security related events.

Nice To Haves

  • The equivalent combination of education and experience to include one (1) to two (2) years’ experience in the field of law enforcement and/or security management
  • One (1) year experience as senior level officer, Working knowledge of Centers for Medicare regulations in Healthcare Security

Responsibilities

  • Responsible for daily valuable/safe audits to track accuracy for who/what was secured or released during previous shift
  • Oversees daily shift rotation for security post
  • Reviews shift flex and schedule overlaps to ensure continuous coverage.
  • Second tier trainer for shift once initial training is completed.
  • Primary responder for escalated incidents and AIDET communication framework follow-up.
  • Reports all incidents verbally to team members received from other departments or obtained during shift activity.
  • Acts as primary liaison between ER charge nurse and daily security team.
  • Responsible for security vehicle inspections.
  • Audits morgue, reporting to House Supervisor/ Case Management of residents greater than three (3) days.
  • Primary shift responder for sensitive incidents (private terminations, Security Assessment Reports (SAR), harassment).
  • Write accurate, clear and legible incident reports documenting investigation steps and results with little or no editing.
  • Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety
  • Recognizes and employs team efforts to achieve a cohesive department and achieve goals.
  • Encourages and promotes positive behaviors in team members
  • Work weekends, nights or days with occasional call outs
  • Demonstrates commitment to organizations five (5) priorities and Six Ground Rules
  • Person in this position is required to understand, agree upon and follow our Six Ground Rules: No excuses. We are a team. Bring up your ideas. Poor performance will be addressed. ‘That’s not my job’ is not acceptable Manage Up.
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