Team Leader Patient Access UCC-Eastlake, FT Rotating (56528)

EL PASO CHILDRENS HOSPITAL CORPORATION • El Paso, TX

4d • Onsite

About The Position

Under the direction of the Patient Access Manager, admits, registers, and pre-registers patients in a courteous, professional and timely manner. Provides leadership and guidance to the Patient Access Associates to include, but not limited to, pre-registration, admissions, insurance verification, authorizations, pre-certification, collection of patient payments prior to services and financial screening for EPCH programs. Oversees the daily workflow, completion of work and provides support in problem resolution and identification. Performs the duties of the Patient Access Associate as necessary.

Requirements

• Two (2) years healthcare admitting experience or work experience in a related healthcare, business or finance position.
• High school education or GED.
• Effective written and verbal communication skills.
• Knowledge of medical terminology.
• Familiarity of ICD9 coding.
• Ability to maintain an efficient day-to-day workflow within a constantly changing environment.
• Demonstrated ability to lead and motivate employees.
• Ability to identify priorities and perform independently.
• Ability to work with diverse personalities and conflicting requests.
• Ability to remain current on insurance payers and Medicare requirements.
• Ability to work in challenging situations, i.e. interpersonal conflicts, staff shortages.
• Ability to deal tactfully with Employees, patients, visitors and the general public.
• PC experience with Microsoft word, excel and graphics.
• Bilingual English/Spanish required.

Nice To Haves

• Some college preferred.

Responsibilities

• Admit, register, and pre-register patients.
• Provide leadership and guidance to Patient Access Associates.
• Oversee pre-registration, admissions, insurance verification, authorizations, pre-certification, collection of patient payments, and financial screening.
• Oversee daily workflow and completion of work.
• Provide support in problem resolution and identification.
• Perform duties of Patient Access Associate as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED