Patient Access Analyst, FT

Unity Health • Searcy, AR

3d • Onsite

About The Position

The Patient Access Analyst (PAA) can perform all Patient Access Services (PAS) functions. The responsibilities of this position include performing audits of the work of new and current employees within UNITY HEALTH access management departments, including all Patient Access Services general competencies and uses of the CPSI and PAS applications. The PAA utilizes automated quality assurance reports and denial information to develop and distribute quality assurance “Report Cards” for PAS personnel. Provides quality assurance trending reports by shift and work area. Meets Team Leads and Supervisors to discuss employee performance. Acts as a role model in the area of professional maturity and performance standards. A Patient Access Analyst is fully competent in all of the PAS functions that they audit. This employee is internally certified in all general functional areas for PAS Representatives.

Requirements

• High School graduate or equivalent.
• Ability to accurately type 25-30 words per minute.
• Pass a clerical examination.
• Pass internal examinations to demonstrate mastery of Patient Access Services computer applications after training.
• Competency with Microsoft Office applications.
• Strong verbal and written communication skills.
• Detail Orientation.
• High speed accuracy.
• Strong Computation skills.
• Ability to accept authority and follow instructions well.

Nice To Haves

• Medical terminology preferred.
• Previous experience in hospital admissions, business office and/or physician’s office preferred.

Responsibilities

• Performing audits of the work of new and current employees within UNITY HEALTH access management departments.
• Auditing Patient Access Services general competencies and uses of the CPSI and PAS applications.
• Utilizing automated quality assurance reports and denial information to develop and distribute quality assurance “Report Cards” for PAS personnel.
• Providing quality assurance trending reports by shift and work area.
• Meeting with Team Leads and Supervisors to discuss employee performance.
• Acting as a role model in the area of professional maturity and performance standards.
• Updating training materials annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED