Team Leader, Community Mental Health

Thresholds • Chicago, IL

4d • Onsite

About The Position

As a Team Leader, you will supervise a dynamic team of 3-6 Community Support Specialists (CSS) as they provide mental health services in the community. This includes sharing case management duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team. Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. Team Leaders contribute to the program’s network of resources by establishing and maintaining community relationships. You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. You will collaborate with clients to create plans for symptom management and teach coping skills that support clients in reclaiming their lives. Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.

Requirements

• Passion for mental health advocacy
• Strong communication and teaching skills
• Adaptability to staff and client needs
• Superb time management and organizational skills
• A valid driver’s license, current car insurance, and a car for daily use
• Willingness to provide transportation to clients in your personal car
• High school diploma or GED certificate and 5 years of supervised clinical experience
• Bachelor’s degree in Psychology, Social Work, or related field
• Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
• Master’s degree in Psychology, Social Work, or related field

Nice To Haves

• Previous supervisory experience

Responsibilities

• Supervise a dynamic team of 3-6 Community Support Specialists (CSS)
• Provide mental health services in the community
• Share case management duties within the team
• Lead by example while working directly with clients
• Provide guidance and grow the clinical skills of your CSS team
• Establish and maintain community relationships
• Remove barriers to mental healthcare through case management
• Connect clients with resources and help them navigate complex systems
• Help clients strengthen daily living skills
• Drive clients to doctors’ appointments, to benefits offices, or to the grocery store
• Collaborate with clients to create plans for symptom management
• Teach coping skills that support clients in reclaiming their lives
• Engage and motivate staff
• Provide direct feedback to staff
• Coach staff to meet billing targets
• Drive collaboration on client care
• Help staff work through challenges
• Share knowledge of harm reduction, trauma-informed care, and evidence-based practices

Benefits

• Competitive pay
• Generous PTO
• Dental insurance
• Vision insurance
• 4 medical insurance plans
• 403(b) retirement plans with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Cell phone reimbursement (up to $50/month)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for licensure and licensure renewal
• Ongoing opportunities for training
• Clinical supervision
• Leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED