Community Group Care - Team Leader (After Hours)

Wood's Homes•Lethbridge, AB

11d•Onsite

About The Position

This role is for a Team Leader in Lethbridge Programs, responsible for managing the after-hours and on-call duties for Lethbridge Community Group Care and Emergency Youth Shelter. The position also involves recreational leadership and providing ongoing support to staff and programs. The Team Leader reports to the Program Manager and oversees operational aspects of after-hours activities for multiple programs in Lethbridge. Key responsibilities include ensuring high-quality service delivery, operational management, milieu management, and leadership in Dynamic Risk Assessment and Post Crisis Response, all while adhering to Wood's Homes Health and Safety Management System.

Requirements

Diploma in Social Sciences or related field (degree preferred)
A minimum of four (4) years’ experience in direct service to children, youth and families.
2+ years of related experience and currently in good standing would be considered.
Demonstrated leadership skills.
Highly developed theoretical understanding of milieu therapy.
Demonstrated critical thinking skills, clinical problem-solving skills
Excellent communication: Verbal and Written

Responsibilities

Responsible for day-to-day / after-hours operations for the unit or program area; Assist manager, and programs in day-to-day/ after-hours operations as needed, including managing scheduling and sick calls.
24h On Call responsibilities, communications, and documentation, for scheduled dates.
Supports front line staff including monitoring and authorizing records of staff hours.
Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Manager.
Responsible for regular and consistent oversight, guidance, coaching and feedback for staff, with relay to Manager.
Participation in admission processes, and case management meetings, when/if applicable.
Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor as per the Wood’s Homes Health and Safety Management System
Facilitates - TCI – Post Crisis Response, and leads or participates in processes related to the completion of Staff Safety Incident Reporting and Formal Debrief(s) that meet the standards of Wood’s Homes Health and Safety Management System
May be required to supervise, schedule and manage COEs for Casual staff(s)
Executes other responsibilities as required and assigned by the Program Manager.