Full-Time Team Lead

LEGO•Concord, CA

5d•Hybrid

About The Position

The Team Lead assists the Assistant Store Manager (ASM) and Store Manager (SM) in maintaining holiday, attendance, and team scheduling. This role involves effectively supervising Sales Associates during shifts, addressing potential issues in line with LEGO policies and procedures with support from the ASM and SM. The Team Lead is responsible for completing store and office supply orders within guidelines and operating budgets, ensuring all Sales Associates adhere to money handling procedures, and maintaining an organized stockroom. Additionally, they ensure all available products are merchandised on the shop floor and loss prevention targets are met, and assist the ASM and SM in achieving a high standard of merchandise presentation according to store guidelines.

Requirements

Prior experience
Skills
Expertise

Responsibilities

Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
Complete orders for store and office supplies in line with guidelines and operating budgets
Ensures money handling procedures are followed by all Sales Associates
Ensures a well-organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines