Team Lead

Alabama Outdoors•Hoover, AL

4h•$12 - $15

About The Position

Alabama Outdoors is seeking a passionate, friendly, energetic, and engaging Team Lead to serve guests directly and support store leadership in an active, fun lifestyle apparel environment. Team Leads set the example on the sales floor by modeling excellent service, motivating the team, and helping daily operations run smoothly. The role focuses on creating an incredible guest experience for everyone who visits the store. The Team Lead engages with guests in an enthusiastic, friendly, and knowledgeable manner, helps create an upbeat, guest-first environment, and serves guests and team members with next-level hospitality. When store leadership is not present, the Team Lead acts as the Manager on Duty and helps resolve guest concerns, support teammates, and make operational decisions as appropriate. The position requires retail-floor and register work, apparel merchandising, e-commerce order processing and fulfillment, and providing direction to team members. The schedule is flexible and includes nights, weekends, and holidays. Pay is $12–$15 per hour, based on experience.

Requirements

Excellent communication and interpersonal skills.
Ability to delegate and direct team members effectively.
Ability to be led and to lead, remaining coachable and supportive of store leadership.
Ability to lift or move boxes or racks weighing up to 50 pounds.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to remain on one's feet for extended periods.
Ability to confidently interact with guests as they browse the store.
Comfort with Point-of-Sale systems and handling guest transactions.
Willingness to support e-commerce processing and order fulfillment as part of daily operations.

Nice To Haves

Previous retail or guest service experience is strongly preferred.
Leadership or supervisory experience is a plus.

Responsibilities

Create an engaging, welcoming, and service-focused experience for every guest.
Lead by example through enthusiastic, friendly, and knowledgeable guest interactions.
Fold, steam, hang, and merchandise apparel and accessories on the sales floor.
Complete guest transactions accurately and efficiently using the Point-of-Sale system.
Support in-store e-commerce operations, including order processing and fulfillment.
Provide direction and delegate tasks to team members, ensuring work meets standards.
Act as Manager on Duty when store leadership is not present.
Help resolve guest concerns, support teammates, and make operational decisions as appropriate.
Develop expertise in key brands and products to help guests make informed purchases.
Model store expectations, guest service, and leadership.
Support overall store operations by performing other duties as assigned.