Team Lead - MIC

Panera Bread • Manassas, VA

4d

About The Position

The Team Lead – Manager in Charge is part of the bakery-cafe management team and helps ensure customers and associates have a great experience. The role leads shifts by developing associates, managing team performance, and fostering Panera’s warm, inclusive, authentic team culture. The Team Lead reports directly to the General Manager or Operating Partner.

The position is suited to someone who is friendly, motivated, hardworking, ready for challenges, and interested in growing. The Team Lead helps deliver excellent food, service, staff performance, and safety, while supporting the bakery-cafe’s goals and customer relationships.

Requirements

• Have worked in a Panera bakery-cafe for at least 90 days.
• Be able to direct, motivate, coach, and train others in a fast-paced environment.
• Be certified in all positions on either the service or production track. Service positions: Coffee, Barista, Bakery Backer, Dining Room, Cashier. Production positions: Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator.
• Be at least 18 years of age.
• Have AOP approval.
• Complete the Certified Manager Program (CMP), including ServSafe requirements.
• Hold a ServSafe certification or be able to pass the requirements.
• Submit to and pass a background check.
• Be committed to food safety and health safety.
• Meet the requirements for Team Managers.

Nice To Haves

• Interest in growth and new opportunities.

Responsibilities

• Build a culture of Warmth, Belonging, Growth, and Trust.
• Represent Panera’s Guiding Values and Behaviors: warmth for guests, bold thoughts and brave actions, ownership, teamwork, inspiration and celebration, and respect.
• Ensure extraordinary guest experiences by maintaining the quality of food, service, staff performance, and safety measures.
• Build engaging relationships with customers that support long-term loyalty.
• Coach and motivate the team to meet or exceed goals for sales, speed of service, order accuracy, and cafe health.
• Train the team on food safety standards and ensure those standards are maintained.
• Lead, manage, and develop associates through ongoing training and constructive feedback.
• Keep the team energized and engaged, and recognize and celebrate individual and team achievements.

Benefits

• Competitive pay of $17.00–$19.75, with actual pay determined by relevant experience, job-related knowledge, skills, and geographical location.
• Eligible for quarterly performance-based pay increases.
• Free meals on shifts.
• Career growth opportunities.
• Paid vacation and holidays for full-time team members.
• Medical, dental, vision, and life insurance available.
• 401(k) with employer match available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed