Team Lead

ALS Global • Cleveland, OH

12d

About The Position

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world. About the role: The Lab Supervisor plans, organizes, coordinates and oversees the overall operation of laboratory activities. To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. About you: Assist Lab Manager and Business Manager in managing and meeting the financial obligations of the profit center, including assisting in managing the P&L, revenue and EBIT projections, cost control, budgets, expenses and vendor contracts. Manage the overall laboratory production operation, including service and customer report delivery, turn around time, sample receipt, and process improvement. Directly manage staff regarding staffing needs, communication, employee training, professional growth, employee behavior, corrective action, scheduling and payroll submission. Ensure that data integrity, quality control, and customer standards are met including, auditing test procedures, following SOP’s, documentation, QA meetings, overseeing local participation in ASTM proficiency programs, customer follow up and corrective action. Experience in managing and operating a lab within the scope of the ISO 17025 standard is preferred. Ensure that data integrity, quality control, and customer standards are met including, auditing test procedures, following SOP’s, documentation, QA meetings, customer follow up and corrective action. Facility Maintenance including the condition of equipment in the laboratory. This also includes instrument calibrations and preventive maintenance, facility lease renewals, site repairs, site security and housekeeping. Involvement in customer relations and support to ensure account retention, through field visits to customers, customer communication, customer training and issue resolution. Assist in coordinating operations assistance with sales and marketing by development of new services, transitioning new accounts, promoting and marketing laboratory services and acquiring new accounts. Support companywide initiative and goals by an adherence to corporate policies at the laboratory level and communicating, promoting and guiding company initiatives and policies at the local level to employees. Responsible for completing any assignments from senior management on schedule.

Requirements

• 3+ years related work experience as a Laboratory Technician.
• Must have good computer skills, including Microsoft Office products, LIMS, and Internet based reference libraries.
• Able to speak and hear clearly while communicating with staff, management, and clients.
• Dexterity in hands and fingers to operate computer and other equipment.

Nice To Haves

• Knowledge of general Fuel & Coolant testing and understanding of the fundamentals of mechanical equipment, desired.
• Industry related certifications such as STLE OMA, CLS or ICML MLT are a plus.
• Experience in managing and operating a lab within the scope of the ISO 17025 standard is preferred.

Responsibilities

• Assist Lab Manager and Business Manager in managing and meeting the financial obligations of the profit center, including assisting in managing the P&L, revenue and EBIT projections, cost control, budgets, expenses and vendor contracts.
• Manage the overall laboratory production operation, including service and customer report delivery, turn around time, sample receipt, and process improvement.
• Directly manage staff regarding staffing needs, communication, employee training, professional growth, employee behavior, corrective action, scheduling and payroll submission.
• Ensure that data integrity, quality control, and customer standards are met including, auditing test procedures, following SOP’s, documentation, QA meetings, overseeing local participation in ASTM proficiency programs, customer follow up and corrective action.
• Ensure that data integrity, quality control, and customer standards are met including, auditing test procedures, following SOP’s, documentation, QA meetings, customer follow up and corrective action.
• Facility Maintenance including the condition of equipment in the laboratory. This also includes instrument calibrations and preventive maintenance, facility lease renewals, site repairs, site security and housekeeping.
• Involvement in customer relations and support to ensure account retention, through field visits to customers, customer communication, customer training and issue resolution.
• Assist in coordinating operations assistance with sales and marketing by development of new services, transitioning new accounts, promoting and marketing laboratory services and acquiring new accounts.
• Support companywide initiative and goals by an adherence to corporate policies at the laboratory level and communicating, promoting and guiding company initiatives and policies at the local level to employees.
• Responsible for completing any assignments from senior management on schedule.

Benefits

• Structured wage increases
• Comprehensive benefit package (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees