Team Lead - Per Diem

St. Luke's University Health Network • Easton, PA

2d

About The Position

The Team Leader, Food and Nutrition Services leads and supervises food and nutrition service activities and the work of food servers, dish machine operators, food handlers, cashiers, caterers, and clinical aides, following established policies and procedures. The role requires availability for all shifts, with a mix of 5:30 a.m.–2:00 p.m., 10:00 a.m.–6:30 p.m., and 12:00 p.m.–8:30 p.m. shifts. Holiday and weekend rotation is required as needed.

Requirements

• Must be able to communicate effectively in English.
• Previous supervisory experience in a food service environment is preferred but not necessary.

Nice To Haves

• High school graduate or equivalent.
• Previous supervisory experience in a food service environment.

Responsibilities

• Assign personnel to ensure essential tray line, cafeteria, patient service, and sanitation positions are covered by properly trained staff.
• Cover short-staffed areas using the least expensive method within established guidelines.
• Document late and excused or unexcused absences, as well as performance problems.
• Monitor Food and Nutrition Services staff performance and correct problems that arise.
• Demonstrate thorough understanding of department policies and procedures and recommend corrective actions when necessary.
• Complete the pre-service checklist, ensuring serving equipment functions properly, food temperatures meet department standards, and stations are sufficiently stocked for the meal service.
• Ensure special orders and special-diet items are prepared, present, properly portioned, and labeled; approve substitutions when necessary.
• Monitor meal service to ensure food is served properly, attractively, in order, and on time; return unacceptable food to production.
• Check tray line and cafeteria stations to ensure they are cleaned and sanitized before employees take breaks and before they leave.
• Ensure dishes and utensils are cleaned, sanitized, and restocked in time for the next meal service deadline.

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED