Sonny's BBQ Team Lead
About The Position
The iServ Group is seeking a Sonny's BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you will guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow. This is more than a shift leadership role—it’s an opportunity to make a meaningful impact on people every day. You will perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations. You will lead shifts with energy, clarity, and a commitment to excellence in both service and operations. You will create a fun, engaging, and welcoming environment for guests and team members alike. You will model and reinforce iServ’s mission, values, and culture in every interaction. You will promote a culture that inspires improvement; continually develop and mentor team members under your direction and be directly responsible for their success. You will support onboarding and training of new team members. You will ensure food safety, cleanliness, and operational standards are consistently met. You will communicate effectively with management on team performance and opportunities. You will jump in where needed—whether assisting guests, running POS, or supporting the kitchen.
Requirements
- Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
- General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
- Passion for hospitality and creating memorable guest experiences
- A natural leader who puts people first
- Someone who thrives in a team environment and leads by example
- Strong communicator with a positive, solutions-focused mindset
- Ability to stay organized and energized in a fast-paced setting
- Minimum 21 years of age with a valid driver’s license
- Must be able to pass driver insurability check and have reliable transportation
- Ability to maintain a flexible schedule and cover shifts on busy days/special events
- Must be able to submit and pass a background check & drug test
Responsibilities
- Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
- Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
- Create a fun, engaging, and welcoming environment for guests and team members alike
- Model and reinforce iServ’s mission, values, and culture in every interaction
- Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
- Support onboarding and training of new team members
- Ensure food safety, cleanliness, and operational standards are consistently met
- Communicate effectively with management on team performance and opportunities
- Jump in where needed—whether assisting guests, running POS, or supporting the kitchen
Benefits
- Eligible for PTO determined by hours worked
- Work/life balance that supports your well-being
- 401(k) with employer match eligibility
- Eligible for health, dental, and vision insurance with company contribution determined by hours worked
- Company-paid life insurance
- Team member food discounts
- Ongoing development and growth opportunities
- Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
- Opportunities to give back through community service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
