Team Lead - Toms River Luxury Sun Spa
About The Position
As a Team Lead at Soleil Tans, you support the Director of Operations while driving sales, coaching partners, and delivering the luxury guest experience. The role is intended for experienced leaders who can confidently lead a team from day one. Team Leads deliver exceptional guest service, build rapport, recommend memberships, services, and products, and resolve concerns professionally. They lead sales efforts, monitor performance metrics, coach for improvement, and foster a positive sales culture. They also coach and develop team members, assist with onboarding and training, lead shifts independently, and support scheduling, inventory, cleanliness, presentation, and compliance with company procedures. This is a part-time role requiring availability for days, evenings, weekends, and holidays.
Requirements
- At least 4 years of leadership experience in retail, hospitality, fitness, beauty, restaurant, or customer service.
- Proven sales leadership experience.
- Ability to coach and motivate teams.
- Strong communication and organizational skills.
- Comfort making decisions and leading independently.
- Availability for days, evenings, weekends, and holidays.
Responsibilities
- Deliver exceptional service in line with the Soleil Tans brand promise.
- Build rapport with guests and recommend memberships, services, and products tailored to their goals.
- Welcome and appreciate every guest, and resolve concerns professionally.
- Lead by example using Soleil's sales process.
- Drive memberships, retail sales, and service upgrades.
- Monitor daily performance metrics, coach for improvement, and build a competitive, positive sales culture.
- Coach, mentor, develop, and hold partners accountable to company standards.
- Hold daily coaching and performance conversations.
- Help onboard and train new team members.
- Lead shifts independently and model company Core Values.
- Support scheduling, inventory, and daily operations.
- Maintain luxury-level cleanliness and presentation.
- Ensure compliance with company policies and procedures, including opening, closing, and shift management.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training and development
- Wellness resources
- 401(k)
- Performance-based bonus
- Competitive salary
- Employee discounts
- Flexible schedule
- Sales bonuses averaging $1–$4 per hour
- Tips averaging $100 or more per month
- Complimentary Luxury All Membership
- Ongoing leadership development and advancement opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
