Team Lead (Wed - Saturday/02:30PM to 11:30PM)

Join Our Team!•Bentonville, AR

5d•$20 - $0•Onsite

About The Position

The Team Leader’s primary role is to ensure the safety, care, and well-being of residents while supporting the Shelter’s mission. This role oversees shift activities, ensures policy compliance, and provides supervision and guidance to direct care staff.

Requirements

Twenty-one years of age or older
High School diploma or equivalent
Physical stamina and agility required to care for active children and youth
Physical ability to use authorized techniques for the management of aggressive behaviors
Basic knowledge of Google and other database programs
Ability to operate standard office equipment, including but not limited to: computers, telephone systems, calculators, and copiers
Effective problem-solving and decision-making skills
Flexibility, reliability, and self-motivation
Ability to demonstrate professionalism, interpersonal skills, and strong communication

Nice To Haves

Experience working with children with trauma
Experience exercising Trust Based Relational Intervention (TBRI) and Therapeutic Aggression Control Techniques (TACT)
Prior experience in a supervisory position
Relevant college courses or college degree (e.g., Education, Social Work, Human Services, etc)

Responsibilities

Oversee staff tasks and ensure services align with resident and Shelter needs
Enforce compliance with policies, procedures, and regulations
Provide training, evaluation, and support for staff professional development
Foster communication across shifts and teams for consistent care
Address attendance and disciplinary issues promptly, documenting actions per policy
Monitor and adjust staffing to meet licensing ratios and resident needs
Support program planning and advocate for resources to improve care and sustainability
Maintain a clean, safe, and supportive environment for residents
Ensure intake, discharge, database entries, and all other required documentation are completed accurately and timely
Coordinate supplies, activities, and transportation to meet resident needs
Administer and monitor medications per policy; oversee medical conditions
Conduct emergency drills and identify risks to ensure safety compliance
Apply child and adolescent development principles in interactions with children
Promote hygiene, health, and nutrition practices to support development
Support case managers in implementing individualized plans for resident growth
Foster a nurturing and respectful atmosphere embracing diversity
Prioritize dignity, choice, and self-management in daily resident interactions
Maintain confidentiality and adhere to all policies, laws, and ethical standards
Build effective relationships with staff, residents, volunteers, and external professionals
Attends required meetings, training, and other events as assigned
Participate in the Team Lead on-call rotation following the on-call policy and procedures
Other duties as assigned