Team Lead

MarketSource•Raleigh, NC

6d•Onsite

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

Prior experience demonstrating consistent high performance in a field sales, account development, or customer acquisition role.
Proven ability to lead, coach, and influence team performance toward measurable results.
Strong communication, organization, and problem-solving skills.
Experience managing activity pipelines and performance data in CRM systems (Salesforce preferred).
Willingness and ability to travel extensively within assigned territory, including extended daily driving and occasional overnight travel.

Nice To Haves

Prior people leadership or team supervision experience.
Field-based sales or business development experience.
Experience supporting community-based recruitment or acquisition initiatives.

Responsibilities

Owns team-level acquisition results, productivity, and pipeline health within the assigned market.
Supervises, manages, and motivates ADE team members on a daily basis to achieve defined performance targets.
Provides ongoing coaching, feedback, and performance management to drive consistent execution and results.
Takes responsibility for meeting and exceeding team activity and productivity goals as defined by program leadership.
Participates in interviewing and selection of new ADE candidates to ensure strong talent quality and program readiness.
Supports onboarding and skill development through field coaching, ride-alongs, and best-practice reinforcement.
Promotes team engagement, professionalism, and accountability to maintain performance standards.
Leads and supports field execution activities including door-to-door outreach, business qualification, and program presentations within targeted territories.
Ensures prospective businesses are effectively guided through the application and vetting process to maximize conversion success.
Partners with Business Development Managers to plan and execute local recruitment events such as lunch-and-learns, town halls, and community meetings.
Collaborates with local organizations (e.g., chambers of commerce, economic development groups) to drive referral and acquisition opportunities.
Owns Salesforce compliance, pipeline management, and data accuracy for the assigned team and market.
Monitors lead activity, conversion progress, and reporting to ensure visibility and reliability of results.
Identifies execution gaps and implements corrective actions to improve outcomes and consistency.
Acts as the primary field execution lead supporting program objectives and client commitments in the market.
Ensures alignment between field activities and program strategies through consistent communication and execution.
Escalates risks, trends, and opportunities to program leadership with recommended actions.