Team Lead - Good Vibes & Happy Camper
About The Position
At Happy Camper and Good Vibes, we believe great guest experiences start with great people. We’re looking for an energetic, guest-focused Team Lead to support the daily operations of both stores while helping create a fun, welcoming, and engaging environment for guests and staff alike. This dual store role is ideal for someone who thrives in a fast-paced retail environment, enjoys working closely with a team, leads by example on the sales floor, and is passionate about guest service, merchandising, and creating memorable shopping experiences across two unique stores within Kitchen Kettle Village.
Requirements
- Guest-focused mindset with strong interpersonal skills
- Sales confidence and ability to suggest products naturally
- Reliability, accountability, and punctuality
- Willingness to learn and grow product knowledge
- Ability to prioritize and stay organized in a busy environment
- Professionalism, positivity, and adaptability
- Strong attention to detail
- Commitment to inclusivity and respect in the workplace
Responsibilities
- Support the daily operations of both Happy Camper and Good Vibes to ensure smooth and consistent store performance
- Deliver outstanding guest service by creating a welcoming, positive, and engaging shopping experience
- Build relationships with guests on the sales floor while supporting sales goals and team success
- Assist with merchandising, visual presentation, pricing, and maintaining organized, fully stocked sales floors
- Support inventory processes including stock organization, damaged goods, transfers, and returns
- Help onboard and train new team members while reinforcing company standards and expectations
- Maintain product knowledge and provide support and encouragement to fellow team members
- Assist with opening and closing procedures, operational tasks, and maintaining a clean and professional store environment
- Model Burnley Enterprises’ Vision, Mission, Values, and How-to B.E. standards through daily interactions and teamwork
- All other related duties as required or assigned
Benefits
- Family-owned and operated since 1954
- Non-traditional retail and food service hours - Closed evenings and Sundays
- Medical, Dental, Vision
- 401(k)
- Paid Time Off
- Penn Medicine HealthWorks
- Wellness programs
- Scheduling flexibility for work/life balance
- 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
