Team Lead, Transaction Risk & Recoveries

Bluevine - US•Salt Lake City, UT

13d•$72,100 - $80,000•Hybrid

About The Position

As a Team Lead, Transaction Risk & Recoveries at Bluevine, you will support day-to-day transaction monitoring and recovery efforts while guiding analysts through complex fraud investigations. This role combines hands-on investigative work with team support, helping ensure consistent execution, strong risk awareness, and timely resolution of cases. You will play a key role in strengthening risk controls and helping the company effectively manage complex and high-risk cases.

Requirements

Bachelor’s degree in Business, Finance, Economics, or related fields
5+ years of experience analyzing fraud trends, preferably in a financial institution or fintech
Ability to effectively gather and analyze information in the course of investigations and reviews
A team player who is able to work on a variety of projects simultaneously
Proficiently uses Excel to create spreadsheets, models, and reports
Able to clearly and effectively communicate verbally and in writing
Applicants must be currently authorized to work in the United States on a full-time basis

Nice To Haves

Previous transaction monitoring experience around credit, debit, checks, online, wire, and/or ACH is preferred

Responsibilities

Lead and support the team in reviewing, analyzing, and resolving system-generated transaction monitoring alerts across all transaction types (wire, ACH, check, etc.)
Provide guidance on complex cases, helping analysts identify fraud trends, anomalies, and high-risk activity across alerts and transaction data
Manage and document suspicious activity cases, ensuring findings are accurate, complete, and maintained to a high standard
Ensure compliance with applicable laws, regulations, internal policies, and industry best practices, including NACHA requirements
Support transaction monitoring controls, risk assessments, and mitigation strategies to reduce exposure
Partner with the appropriate teams to investigate suspicious activity and support fraud prevention efforts
Review and respond to external fraud requests and inquiries received from financial partners
Maintain SLAs and deadlines while helping the team prioritize work effectively
Collaborate cross-functionally with Product, Account Risk, and Customer Service to balance customer experience with risk mitigation
Lead recovery efforts and strategies, including working closely with partner banks to identify optimal recovery paths (i.e. indemnification processes, recalls, customer repayments) and mitigate fraud-related losses
Build and maintain strong relationships with financial partners to improve recovery outcomes and streamline resolution processes
Support the team in documenting recovery cases and evidence for disputes, indemnification, and potential legal actions
Step in to assist analysts, review escalations, and provide coaching when needed to support team performance and development

Benefits

Excellent health coverage and life insurance benefits
401K with an immediate 3% company match
PTO, Company Holidays, and Flexible Holidays
Company-sponsored Mental Health Benefits, including 1:1 therapy
Over $1,000 each year to spend on your personal wellness
Monthly WFH stipends totaling over $1,000 annually
Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
Access to financial coaches and education sessions
Weekly catered lunches and fully stocked kitchen pantries
Community-based volunteering opportunities